Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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closed
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Reviews from Web
Erin is great at sending out updates and she is a wealth of knowledge.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you've had a positive experience with our services, Janis. I strive to keep my clients well-informed and empowered with knowledge throughout the process. Thank you for your kind words. Looking forward to assisting...
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Service was very fast, our questions were answered quickly, staff was very friendly and knowledgeable, we were treated wonderfully. Excellent experience!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so thrilled to hear about your positive experience, Traci! It's always our mission at Thrive Mortgage to provide quick, knowledgeable service while making sure you feel valued and understood. Your kind words and excellent rating mean a...
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We have used Thrive before and once again Erin made it simple and she was great at answering our questions and concerns
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear that you had a positive experience with us at Thrive Mortgage, William. It's always wonderful to have returning clients and I'm thrilled that I was able to make the process simple and address all your questions and concerns....
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Great communication and discussion about the options...and patience!...as we moved through a bridge loan and finally able to re-finance when our old house sold. Thank you very much.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had a positive experience with the bridge loan and refinance process, Forrest. Patience is truly crucial in navigating these complicated processes, and I'm glad I could assist in making things smoother for you....
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All went very smooth.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear you had a smooth experience, Carol! I strive to make the mortgage process as seamless as possible for our clients at Thrive Mortgage. Your 5-star review is greatly appreciated and it was my pleasure to assist you. If you...
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Appropriate level of contact & very informative. Most up to date information.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you found our interactions informative and satisfactory, Shelley. It's always my key focus to provide up-to-date information and maintain the right level of contact with my clients. Your positive feedback means a...
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The entire team was very quick with their responses even through the holidays. I entire process flowed so smooth. Thank you for making it an enjoyable stress-free experience.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had such a positive experience with us at Thrive Mortgage, Travis! Our team always strives to provide swift and efficient service, and it's wonderful to know that we were able to make your process smooth and stress-free,...
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Erin did a great job of being transparent with all of the information. She was prompt in responding to our needs. Overall, I wish we’d have gone with Erin sooner in our land/home building journey.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I’m thrilled to hear that you found our process transparent and responsive, Eric. Your feedback is greatly appreciated. It was my pleasure to assist you in your home building journey. Thank you and I look forward to future opportunities to...
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The best on the game, thank you very much for everything
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for your kind review, Obed! I am thrilled to hear that you had such a positive experience with me at Thrive Mortgage. Your rating and feedback mean the world to me. I try my best to provide all my clients with the highest...
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Erin was very helpful and very good about explaining all our options and being open with what would be the best way to go for different scenarios! Thank you Erin!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I am deeply moved by your kind words, Hannah. Knowing that you found our discussions helpful makes the hard work all the more worth it. I pride myself on clarity and transparency, and I'm glad to hear that you found this valuable in your experience...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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