Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
She is very helpful, and she answered all of my questions and concerns about everything with being a first time home buyer. She made the process easy to understand.
Erin is the best lender ever. I have used her for many years and she always gives my clients great service and gets us to the closing table in a timely manner. Erin is my lender of choice.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much, Kelly, for your kind words and your 5-star rating. I'm so glad to hear that you've been satisfied with the service I provide. It's always a pleasure working with you and your clients. I'll continue to do my best to ensure...
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Erin constantly kept us posted and informed on every step of the process. Her explanations of what was needed were clear and her patience with our questions was exceptional. In addition, the Thrive app is really very good in its clarity, simplicity,...
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Reply from Erin Merryman
August 28th, 2024 07:07 PM
Hi Gary, I'm so glad to hear you had a positive experience with us at Thrive Mortgage. Your review made my day! It was a pleasure guiding you through the process and I'm thrilled that you found our app - and my service - clear, simple, and...
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Erin made our home buying process a seamless experience. She was highly recommended by our real estate agent and did not disappoint. I would definitely recommend to family and friends.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thrilled to hear that your home buying experience was seamless, Leira! It's great to know that the recommendation from your real estate agent proved worthwhile. I truly appreciate your feedback and your willingness to recommend our services....
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Erin went above and beyond to help my clients! She took her time to explain every step and promptly answered their questions! Her team was great in keeping us informed and even got us to the closing table a little early on this one!!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for the kind review, Jamie. I'm thrilled to hear that you had a positive experience. My team and I are always here to ensure the mortgage process is as smooth and understandable as possible. I'm flattered to hear that we were...
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Super easy experience with the APP. Great communication.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you had a positive experience using our app, Courtney. At Thrive Mortgage, we aim to offer seamless and efficient services to our customers. Your feedback is greatly appreciated and further motivates us to keep enhancing...
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Our experience-- always very informative. Very organized, kept us informed and on track. Loved the check lists. Overall experience was excellent.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm absolutely thrilled to hear your positive feedback, Julia! I take great pride in keeping my clients informed and organized throughout the process, and I'm glad you found the checklists helpful. I'm delighted to hear that your overall experience...
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Erin has been very thorough and communicative throughout the whole process. Erin was available to quickly respond to all of our questions along the way as we were completing each of the steps. Thank you!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much, Jared! I'm delighted to hear that you are satisfied with the service provided. Your feedback encourages me to continue providing the best services to all my clients. I appreciated the opportunity to work with you and help...
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The app made things efficiently smooth.
Expertise!
Quick responses via text, email and phone!
Easy system for document uploading!
Easy e-signing!
All documents to and from easily a available for review!
Great Team on my side through home buying process!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm absolutely thrilled to hear that you had such a positive experience, Elizabeth! Here at Thrive Mortgage, we aim to make the process as straightforward and efficient as possible. Your comments about the ease of document uploading, e-signing,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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