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Erin Merryman - Highlands Residential Mortgage, Ltd. in New Caney, TX

Erin Merryman

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Jonathan S
    Tomball, TX
    Posted on August 7th, 2024 02:47 PM
    Erin was great to work with. She was very responsive to our questions and made the process as easy as it could be.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    Thank you for your kind words and the wonderful review, Jonathan! It was my pleasure to assist you in this process. I'm glad to hear that you found it easy and I was able to respond to your questions promptly. Your feedback is greatly appreciated....
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  • Encompass
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    Kandace N B
    PORTER, TX
    Posted on July 24th, 2024 08:12 PM
    Going into this very stressful situation, I knew what I wanted to do but was very unsure if we would be able to do it/what the process would look like. Erin was always very clear and upfront about what to expect and actions we needed to take...
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    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    Hey Kandace, I'm thrilled to hear that you found our process clear and straightforward. It was my pleasure to guide you through it and ensure all your questions and concerns were addressed. Thank you for the fantastic review and for the recommendation....
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  • Encompass
    S
    Stephanie S C
    Conroe, TX
    Posted on July 17th, 2024 02:22 AM
    Erin was fantastic! She helped us with everything from start to finish and answered all of our questions
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that you had a great experience, Stephanie! Your feedback means a lot to me. Helping you navigate through the process from start to finish and answering your questions was my pleasure. I'll always be here if you need anything...
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  • Zillow
    A
    Adrianaguajardo89
    Jourdanton, TX
    Posted on July 9th, 2024 12:00 AM
    We are very pleased to have had Erin as a lender. She had great communication! She took the time to explain things and answered all questions. Our construction loan went very smooth with Erin. The thrive app was also very easy to navigate and...
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  • Encompass
    M
    Madison F
    Conroe, TX
    Posted on July 8th, 2024 12:30 AM
    Erin is always proactive and communicates with everyone well! Love working with Erin and always recommend her to every buyer I come in contact with that needs a lender!
    Reply from Erin Merryman
    October 24th, 2024 06:48 PM
    I am so touched by your kind words, Madison! It's been a pleasure working with you too. I am thrilled to hear you've had a positive experience and feel confident recommending me to potential buyers. That really means a lot! I strive to ensure...
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  • Encompass
    L
    Lindsay G
    KINGWOOD, TX
    Posted on June 20th, 2024 01:12 PM
    Erin was great every step of the way!
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm delighted to hear that you had a positive experience with me, Lindsay. Your feedback is greatly appreciated. Your 5-star rating means a lot to me and my entire team. It was a pleasure working with you every step of the way. If you have...
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  • Encompass
    K
    Kristen N D
    KATY, TX
    Posted on June 10th, 2024 12:56 PM
    If we had any questions, Erin answered them quickly. We were kept updated during the entire process. Everything ran quickly and smoothly.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm so delighted to hear that you had a positive experience with your mortgage process, Kristen! I'm glad I could provide quick answers to your questions and keep you updated throughout. Your feedback means a lot to me. Thank you for the 5-star...
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  • Encompass
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    Nathan J D
    KATY, TX
    Posted on June 7th, 2024 01:43 PM
    Erin and Melissa were fantastic! Knowledgeable and responsive, all we could ever ask for, thanks!!
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm so glad to hear that you had a positive experience, Nathan! It's always our goal to provide top-notch service to our clients. Your praise for Melissa and me truly made our day. We strive to be knowledgeable and responsive to all our clients'...
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  • Encompass
    K
    Kayla M
    New Caney, TX
    Posted on June 4th, 2024 02:02 PM
    Erin was extremely helpful and communicative. The entire process was fast and stress free
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that you found our process to be fast and stress-free, Kayla. I appreciate your kind words and the excellent rating you gave us. It was a pleasure assisting you and I'm always here if you have any further needs or questions....
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  • Encompass
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    Jessica W W
    Humble, TX
    Posted on May 31st, 2024 05:51 PM
    Communication was consistent every step of the process!
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    Jessica, I'm delighted to hear that you appreciated the consistent communication throughout our process. It was my pleasure to work with you and ensure your experience was a smooth and positive one. Thank you for the perfect rating and your...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.