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Erin Merryman - Highlands Residential Mortgage, Ltd. in New Caney, TX

Erin Merryman

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    K
    Kelly P
    Kingwood, TX
    Posted on September 27th, 2024 05:38 PM
    Erin is very efficient and makes the mortgage process as smooth as possible. Erin is my go to lender and I recommend her to all my clients and family.
    Reply from Erin Merryman
    September 27th, 2024 05:58 PM
    I'm overjoyed to hear that you had such a positive experience, Kelly! It's always my goal to make the mortgage process as smooth as possible and I'm glad to have been able to do that for you. It means a lot to me that you trust me enough to...
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  • Encompass
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    Sarah F
    Kingwood, TX
    Posted on September 26th, 2024 11:53 AM
    Great advice and very responsive to our questions. Made this experience not as overwhelming as we were expecting.
    Reply from Erin Merryman
    September 26th, 2024 01:43 PM
    I'm thrilled to know that the experience wasn't overwhelming for you, Sarah! It was a pleasure to be able to assist you and provide answers to your questions. I'm here for you whenever you need any further advice or help. Thank you for the...
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  • Encompass
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    Ellyn M
    Kingwood, TX
    Posted on September 25th, 2024 01:30 PM
    Erin is on the ball. Very helpful to agents and clients. She can get it done!
    Reply from Erin Merryman
    September 25th, 2024 02:09 PM
    I'm thrilled you had a positive experience, Ellyn! It's always my top priority to be helpful and proactive, ensuring every transaction goes as smoothly as possible. Thank you for allowing me to be a part of your customer's experiences.
  • Encompass
    S
    Stephanie S
    Kingwood, TX
    Posted on September 25th, 2024 01:06 PM
    Erin is always great to work with! I refer all my clients to her!
    Reply from Erin Merryman
    September 25th, 2024 01:30 PM
    I'm so glad to hear that you had a positive experience, Stephanie! It's always a pleasure to work with you, too. Thank you for your trust and for referring your clients to me. Looking forward to our continued partnership.
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    K
    Kernita B H
    Waco, TX
    Posted on September 18th, 2024 10:39 AM
    Buying a home is a nerve recking experience, no matter how many times you've been through it; It's an enormous investment. Erin was able to guide us through the process, answer all our questions and honestly gave us the peace needed to walk...
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    Reply from Erin Merryman
    September 19th, 2024 01:56 PM
    Hello Kernita, I'm absolutely thrilled to hear that my service provided you with the peace and reassurance you needed during the home buying process. Your trust in me is greatly appreciated, and I am glad that I could deliver the level of service...
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    J
    Jason H
    Waco, TX
    Posted on September 16th, 2024 07:44 PM
    Great , prompt responses , direct communication and no holdups. Don’t want to work with anyone else
    Reply from Erin Merryman
    September 19th, 2024 01:56 PM
    I'm thrilled to hear that you had such a positive experience, Jason! Providing efficient communication and a smooth process is always my goal. Your kind words make all the hard work worth it, and I look forward to the opportunity to work with...
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    Mikey M
    PORTER, TX
    Posted on August 25th, 2024 05:34 PM
    Constant updates and communication
    Reply from Erin Merryman
    October 24th, 2024 06:47 PM
    I'm thrilled to hear about your positive experience, Mikey! It's my goal to keep my clients informed and updated at all times. Thanks for taking the time to leave a 5-star review. I appreciate your feedback and look forward to assisting you...
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  • Encompass
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    Jared H
    PORTER, TX
    Posted on August 22nd, 2024 02:07 PM
    This is our second time working with Erin and her team. They are wonderful in all aspects. I can’t recommend them enough. Buying a home is a daunting task, Erin makes that task as easy as can be.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that you had a positive experience for the second time around, Jared! I'm glad that my team and I could make the home buying process easier for you. Your kind words mean a lot to us. Do not hesitate to reach out if you...
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    Madison B
    PORTER, TX
    Posted on August 22nd, 2024 02:02 PM
    Quick to respond. Extremely helpful. Worked with whatever we needed to get done. On time. Respectful. Kind.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm thrilled to hear that my service met your expectations, Madison! It's always my aim to respond quickly and provide the most helpful assistance I can. Thank you for your thoughtful review and your 5-star rating, it truly means a lot. Looking...
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  • Encompass
    C
    Charles L R
    HUMBLE, TX
    Posted on August 20th, 2024 12:11 AM
    We have great confidence and trust in Erin.
    Reply from Erin Merryman
    August 28th, 2024 07:07 PM
    I'm extremely pleased to hear that you have such great confidence and trust in my services, Charles! It's always my goal to provide the best possible experience for my clients. If there's anything else you need in the future, don't hesitate...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.