Erin Merryman
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Clear communication and expectations
electronic methods made things easy
Reply from Erin Merryman
December 15th, 2024 04:47 PM
I am so grateful for your kind words, David. It's incredibly rewarding to hear that you found our communication clear and the use of electronic methods helpful. Thank you for the 5-star review!
Erin sent updates regularly, so my clients and I knew what was happening and what to expect at every stage.
Reply from Erin Merryman
December 11th, 2024 05:35 PM
I'm absolutely thrilled to hear about your positive experience, Janis! Open, regular communication is crucial, especially when it comes to keeping clients informed about their mortgages. I'm glad I could provide the clarity and confidence you...
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Because Erin knows what she is doing, and provides excellent service.
Reply from Erin Merryman
December 2nd, 2024 02:54 PM
I'm thrilled to hear that you had such a positive experience, Donna! I strive to provide the best service possible for everyone and it's great to know my efforts are appreciated. If you have any other mortgage-related needs in the future, don't...
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Everyone was always very kind and answered all our questions . Very professional , informative and always available. Always worked with us to make our home purchase easy and as fast as possible Would recommend anyone 100%
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Reply from Erin Merryman
November 25th, 2024 02:53 PM
I'm thrilled to hear such positive feedback, Cristina! It was a pleasure to work with you and make your home purchase as easy and efficient as possible. Your kind words are greatly appreciated, and it's wonderful to hear that you felt informed...
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Super easy process! Thank you so much!
Reply from Erin Merryman
November 4th, 2024 04:45 PM
I'm thrilled to hear you found the process so straightforward, Teresa! I'm here to keep things simple and efficient. Your positive feedback means the world to me and the entire team. Thank you so much for your 5-star rating.
Great team Erin and Melissa have always had my loans for the past 20 years the best in the business. .
Billy Dawson retired Remax agent.
Reply from Erin Merryman
October 31st, 2024 01:36 PM
Thank you so much for the glowing review, Billy! I'm thrilled that you've been satisfied with our service for the past 20 years. It's always a pleasure to work with you. I'm looking forward to assisting you with any future needs you may have....
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The service provided is what made my experience a great one! Erin is very dedicated and thorough, went above and beyond so that we could close early! Definitely recommend to anyone looking to buy a home!
Reply from Erin Merryman
October 29th, 2024 03:05 PM
I really appreciate your kind words, Jesse. It was a pleasure working with you and I'm glad I could help make your home buying experience a smooth one. It's always important to me to go the extra mile for my clients and I'm thrilled to hear...
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Everything about working with Erin and her team made this process easy!
Reply from Erin Merryman
October 24th, 2024 06:46 PM
I'm delighted to know that you found the process easy, Benjamin. It was an absolute pleasure working with you. Your positive feedback and 5-star rating genuinely mean a lot to me and our team. We strive to make the mortgage process as smooth...
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I've known Erin for many years but haven't had the opportunity to work with her. I work with several other lenders, and I have to say that I was SO impressed with Erin and her team - they exceeded all of my expectations and did such an incredible...
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Reply from Erin Merryman
October 18th, 2024 02:15 PM
Frances, thank you so much for the glowing review! I'm thrilled to hear that my team and I were able to impress you and exceed your expectations. I've always believed in delivering the best service possible, and it's wonderful to see that reflected...
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First, the app is very user friendly, but secondly the customer service and communication I received from Erin and her team were second to none! I had an amazing experience from start to finish!
Reply from Erin Merryman
October 11th, 2024 04:40 PM
I'm thrilled to hear that you found our app user-friendly and our customer service commendable, Amanda. My team and I at strive to provide nothing short of excellent service. Your positive feedback means a lot to us. We're delighted that your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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