New American Funding - Eric Torres
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Eric Torres was there to always answer all my questions and concerns! Thank you.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Eric is a keeper! I was checking with other mortgage providers. They had me going in circling with 4 different contacts that did different things. But with Eric, it was He and the processor. And he's copied in all our communications. So if...
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Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
It took quite a bit, but it was finally finished
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you for your feedback, Eddie. I'm pleased to hear that we were able to complete the process. Your patience and understanding throughout are greatly appreciated. If there's anything further I can assist you with, please feel free to reach...
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I have already expressed my concerns
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
I am so happy that we were able to take care of your refinance and start a brand new chapter of your life! It was a great working with you and your husband! Please let me know if I can help in any other way!
Eric was very helpful and knowledgeable. He mad me feel comfortable about the the whole process.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The representative didn't just meet standards above my expectations as they surprised me with their dedication and creativity and level of expertise in the mortgage process made refinancing awesome .
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you for the kind words, Spunky! It was great working with you again! If we can find a benefit in the next 6 months we will definitely review!
The comunication was real good ...
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you for your patience and entrusting us with your VA IRRRL. I'm glad we were able to get the rate and payment down this time around. Please let me know if I can help in any other way!
Everyone was easy to work with and answered all my questions, it was a great experience
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you for the kind words, Christian! It was great working with you again. Let us know if we can help in any other way!
No, not really
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
It was great working with you Steven! I'm glad we were able to help you out with your home equity loan. Please let us know if we can help in the future. Take care!
IMYWe are glad you had a GREAT experience. Would you tell us what made it GREAT?We are glad you had a GREAT experience. Would you tell us what made it GREAT?TUUUMM
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Althea, I was so happy you entrusted us with your streamline loan! I'm glad we were able to reduce your rate and payments and give you that much needed breath of fresh air. Please let me know if I can help in any other way. Otherwise I will...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- CA
- AZ
- FL
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing