New American Funding - Las Vegas, NV, Las Vegas, NV
Las Vegas, NV
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Eric was very patient walked me through helped me to understand he is magnificent. His Customer Service skills were impeccable even when I was frustrated, aggravated annoyed, even probably not so nice. He remain even calm and reassured me that...
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Reply from New American Funding - Eric Torres
August 8th, 2026 05:01 PM
Thank you so much for your kind words, Tammy. I'm happy to hear that I could provide the patience and support you needed throughout the process. It's important to me to make sure my clients feel reassured, even during challenging moments. Please...
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The team worked through the many issues and overcame them. Although the loan took a lot longer to finalize than I expected, the team worked hard to make it happen.
Reply from Christine Tinio
August 17th, 2026 02:24 PM
Adrienne, I'm thankful for your patience and understanding throughout the process. I'm pleased to hear that the team was able to work through the challenges and finalize your loan. If you have any further questions or need assistance, please...
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She was awesome
Reply from Christine Tinio
August 10th, 2026 04:07 PM
I'm glad to hear that you had a great experience, Martin. If there's anything else I can do for you, please let me know.
In past transactions I normally never hear from the loan officer after it is transfered to Cordelia. Christine stayed with me thru the entire process from day 1 to funding day. She is amazing, even when I went off the rails one day. She still...
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Reply from Christine Tinio
August 10th, 2026 02:08 PM
I'm grateful for your feedback, Kimberley. I'm pleased to hear that my continued support throughout the entire process was helpful for you. If there's anything more you need or any questions you have, please feel free to reach out.
Christine was awesome she was always keeping us informed on the process and what was required and if not for her amazing communication and personality making us feel at ease with this length yprocess we would not have completed the loan. Your...
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Reply from Christine Tinio
August 7th, 2026 05:48 PM
Thank you so much for your kind words, Patricia. I'm pleased that my communication and support were helpful in making the loan process easier for you. If there's anything else you need, please feel free to reach out.
Christine was very helpful, easy to reach for questions,will guide you thru the process, She is always kind and pleasant whenever you talk to her.the whole process was fast smooth.
Reply from Christine Tinio
July 21st, 2026 05:27 PM
Thank you for your kind feedback, Abigail. I'm glad to hear that you found the process fast and smooth and that I could assist you with your questions. If there's anything else you need, feel free to reach out anytime.
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Mark Rudy - New American Funding
We gave Mike an excellent customer service rating because he made our mortgage refinance process smooth and stress-free. This is the second time we’ve worked with him, and both experiences have been outstanding. He was knowledgeable, patient,...
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I was grateful for the help and the lower payment however I asked if this did cost me any money up front or would my loan amount increase and I was told no and that I would skip a payment. That was not what happend I had to pay the same amount...
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Reply from New American Funding - Eric Torres
July 8th, 2026 02:33 PM
I'm sorry to hear about the confusion regarding the payment at closing, Maquel. I value transparency and want to ensure that all aspects of the loan process are clear. Please reach out to me directly so we can discuss this further and address...
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Communication was slacking it took from February to July to close this deal. Constant lack communication, constant changes that no one informed us about unless we called in. Had several mangers but never communicated these changes unless we...
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Reply from Tyler Lewis
July 15th, 2026 08:03 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
John communicated with both listing and buyers agent to keep everyone in the loop. When he could not get the buyers to sign or do something he reaches out to the buyers agent to get help. He understood what it would take to get the deal closed...
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing