New American Funding - Eric Torres
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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What made my experience great is how thorough Eric was at answering every question I had. The overall loan process was smooth.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
I'm glad to hear that you had a positive experience, Miguel. Ensuring that all your questions are thoroughly answered is a priority for me, and I'm pleased to know this contributed to a smooth loan process. If you have any further questions...
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Eric Torres and Julie Hefflin
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Hi Shawn, it was a great privilege to work with you and help with your refinance needs! We look forward to working with you on future endeavors. Please reach out with any questions!
Both Eric and Rachel answered any question I had in a timely manner. They were able to give me the assistance I needed through the stressful process of Refinancing a loan. I appreciate all of the service and care I received from them. Thank...
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Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you for the kind words, Rachel! We couldn't have done it without you! I look forward to our conversations and hope that you will reach out with any questions in the future.
He delivers excellent customer service.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
I truly appreciate your kind words, Karlene. Providing excellent customer service is my top priority, and I'm glad to hear that it made a positive impression on your experience. If there's ever anything more I can do to assist you, please feel...
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Eric delivers excellent customer service. He demonstrated active listening and kept his returned phone calls promises. He’s always willing to help.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you, Karlene, for your kind review. I'm glad to hear that my commitment to active listening and keeping promises around communication made a positive impact on your experience. I'm always here to help whenever you need assistance. Your...
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Eric and Rachel were always willing to keep me updated and answer all of my questions.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
It was a great pleasure helping you with your refinance, Dana! Thank you for always being available when things were needed. It made all the difference! We look forward to serving you again!
Eric and Irene were great!
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
It was a great pleasure working with you Kevin! Thank you so much for being so prompt with requests. It definitely helped to make the process go quickly. We look forward to working with you again in the future.
consistently demonstrates exceptional customer service by actively listening to clients' needs, explaining complex loan products in an easy-to-understand manner, and guiding them smoothly through the application process.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you so much for entrusting New American Funding with your financial needs Isaac and Andrea! It was an absolute pleasure working with you both. I really appreciate the quick response times, which contributed immensely to the efficiency...
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Process was so smooth.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
Thank you, Mr. and Mrs. Hernandez for entrusting New American Funding with your refinance needs. It was a great pleasure working with you and your assistance during the process definitely helped over all. Please let me know if I can help in...
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Fast, efficient, and easy. Nice and professional people.
Reply from New American Funding - Eric Torres
February 25th, 2026 12:19 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- CA
- AZ
- FL
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing