Elena De Luz - Barrett Financial
Senior Loan Officer
University of Hawaii at Hilo
As a dedicated Senior Loan Officer, I specialize in helping individuals and families navigate the path to homeownership and financial empowerment. With a strong commitment to transparency, personalized service, and timely communication, I w... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Guild Mortgage is great to work with
Gould mortgage has always had the most profession lenders , they are highly educated professionals in the mortgage space and Elena was no exception she communicated well a nd was quick to respond with any questions. I would highly rec Elena...
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Reply from Elena De Luz
July 30th, 2025 07:39 PM
Thank you so much for this thoughtful feedback! I'm truly honored to have been a part of this transaction with you. Clear communication and quick responsiveness are two things I pride myself on, so hearing that they made a difference for you...
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Elena could not have been more caring and professional in making the loan process a seamless one for our buyer. Her level of expertise coupled with her technological prowess and face-to-face communication was exceptional. Elena makes the loan...
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Reply from Elena De Luz
July 17th, 2025 11:57 PM
Thank you so much, Lynda, for your generous feedback. I'm truly grateful to hear that my approach made the process seamless and less stressful for your buyer. Ensuring that clients are fully prepared and confident when presenting offers is...
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Elena's level of communication with our client was exceptional, as well as with us, the listing agent and escrow officer. She delivered the perfect blend of technological expertise with hands on, face-to-face communication throughout the process....
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you so much, Don and Lynda, for your incredibly kind words and detailed feedback. I truly appreciate hearing that my communication and presence made a positive impact during the transaction. Being involved at every step and ensuring clarity...
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Elena was very helpful throughout the process and took care of things promptly. Having someone you can rely on during this process is very helpful.
Reply from Elena De Luz
July 28th, 2025 07:40 PM
I'm glad to hear that you found my assistance helpful and prompt, Peter. Ensuring reliability and addressing needs quickly is always my goal, especially during processes that can be complex like financing a home purchase. Thank you for your...
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Elena was fabulous! She was very organized and prepared, answered our questions fully, responded quickly and guided us through the process. Every step of the loan process was clear and simple - making a typically stressful process stress free!...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
I'm so glad to hear that your experience was smooth and stress-free, Bernadette. It means a lot to me that you felt well-guided and that all your questions were answered along the way. I strive to make the loan process as clear and straightforward...
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I served up a Golden buyer and the team got busy with an early close. Way to go Elena and crew!!!!!!
Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you, Kevin, for your enthusiastic feedback! I'm thrilled to hear that we could assist with an early close for your Golden buyer. It was a pleasure working with you. I appreciate your trust in me and Guild Mortgage and look forward to...
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We had an excellent experience with Elena as our home loan officer. She was professional, friendly and engaging. Ours was not an easy loan to secure. She has a sense for looking at and finding details that is so essential. It had been 45 years...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
I'm thrilled to hear about your excellent experience, Virginia. It was a pleasure to assist you and your husband with your home loan purchase. I'm glad I could help navigate the process and provide the necessary support and communication. Thank...
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Elena was super nice & easy to work with. She gave me a heads up when anything was being sent my way to be done & answered the many questions i had throughout the process. Would definitely recommend & work with her again.
Reply from Elena De Luz
July 28th, 2025 07:40 PM
I'm delighted to hear that your experience was positive and that I could assist you effectively with your purchase. It was a pleasure working with you, and I appreciate your recommendation. If you have any future questions or need assistance,...
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Elena was very professional and a good team player. She was always available and good about returning phone calls. Execllent service from the beggining to the end.
Reply from Elena De Luz
July 28th, 2025 07:40 PM
I'm thrilled to hear about your positive experience with the purchase process, Leo. It was a pleasure working side by side with you and your client, and I appreciate your kind words about my professionalism and service. Thank you for choosing...
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About
As a dedicated Senior Loan Officer, I specialize in helping individuals and families navigate the path to homeownership and financial empowerment. With a strong commitment to transparency, personalized service, and timely communication, I work closely with clients to find loan solutions that fit their unique needs and goals.
Whether you're a first-time homebuyer, refinancing your current mortgage, ready to retire, or exploring investment opportunities, I’m here to guide you every step of the way. My goal is to make the lending process smooth, stress-free, and successful—because your financial future deserves expert care.
I invite you to share your experience working with me! Your feedback helps others feel confident in choosing a trusted partner for their lending journey.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Divorce Mortgage Specialist
Reverse Mortgage Specialist
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Education
- University of Hawaii at HiloBachelor of Business Administration (BBA)
Positions
- Barrett Financial Group - Senior Loan OriginatorJul 22nd, 2025 - Current
Memberships
- Chandler Chamber of Commerce Ambassador
- Be Kind Foundation Board Member & Treasurer
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Licenses
- NMLS: 1180152