Elena De Luz - Barrett Financial
Senior Loan Officer
University of Hawaii at Hilo
As a dedicated Senior Loan Officer, I specialize in helping individuals and families navigate the path to homeownership and financial empowerment. With a strong commitment to transparency, personalized service, and timely communication, I w... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Elena was great, very easy to work with. Both responsive when we had questions and always keeping us updated on where we were in the process. She took good care of us, would recommend her to everyone.
Reply from Elena De Luz
July 28th, 2025 07:40 PM
Ryan, I sincerely appreciate the opportunity to assist you and your family. It was both a pleasure and an honor working with you. 🙌
This was my first transaction with Elena, and I represented the Sellers. At the start of the transaction, Elena called to introduce herself and to let me know what to expect from her during the process. True to her word, she was faithful in...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
I'm immensely grateful for your kind words and the time you took to share your experience, Karen. It was a pleasure to work with you on this transaction. I make it a priority to keep all parties updated and well-informed throughout the process,...
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Great customer service like apple care!!!!
Reply from Elena De Luz
July 28th, 2025 07:40 PM
I appreciate the opportunity to present your options to you. Your positive feedback is a testament to my commitment to exceptional customer service, and it means a great deal to me. Thank you for sharing your experience!
I can’t recommend Elena enough, she is the most caring and intelligent loan officer by far. If you are looking for a lender, you need to use Elena!
Since day one that Elena was referred to us she made certain we understood the purchasing process .She addressed any/all concerns we may have had , walked us through all the necessary steps to make this venture a success ! She definitely knows...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you so much Lydia! It has been an honor serving your needs in purchasing a home. Glad I could be a part of this milestone with you. I wish you and your family the very best in your new home!
Elena is professional, knowledgeable, available, and easy to work with. She’s been doing home loans for a while and is quite experienced. Consequently, the application and closing processes proceeded smoothly and efficiently.
Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you for allowing me to assist with your mortgage needs. It was a pleasure working with you.
I first contacted Elena in early September because she had been my loan officer when I purchased my home several years ago. I had some financial issues arise and wasn't sure how to best handle them. Elena listened to me and she really heard...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you Kathie for your continued confidence in me. I appreciate your support and am glad that I could help with your needs.
I represented the seller and I was very impressed with Elena's professionalism, knowledge and communication skills throughout the transaction. It was such a pleasure to work with her. She contacted me weekly and provided me with s verbal update...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you Diane. It was such a pleasure working with you. I appreciate your professionalism and the true team work dynamic is so refreshing.
It was truly a pleasure to work with Elena on the purchase of my home. She explained the loan process thoroughly and effectively answered any questions. It is evident that she cares about her clients by taking the time to know and develop a...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you for your continued confidence in me. I am honored to have helped with your next home purchase. I hope your new home will bring your family many great years!
If you ever get a chance to work with Elena you should, she is the most smartest, patient, kindest person we have ever worked with, she was a god send. If we didn’t understand things she would explain until we did, she always had time for any...
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Reply from Elena De Luz
July 28th, 2025 07:40 PM
Thank you for the opportunity to serve you with a refinance. It was a pleasure getting to know you.
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About
As a dedicated Senior Loan Officer, I specialize in helping individuals and families navigate the path to homeownership and financial empowerment. With a strong commitment to transparency, personalized service, and timely communication, I work closely with clients to find loan solutions that fit their unique needs and goals.
Whether you're a first-time homebuyer, refinancing your current mortgage, ready to retire, or exploring investment opportunities, I’m here to guide you every step of the way. My goal is to make the lending process smooth, stress-free, and successful—because your financial future deserves expert care.
I invite you to share your experience working with me! Your feedback helps others feel confident in choosing a trusted partner for their lending journey.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Divorce Mortgage Specialist
Reverse Mortgage Specialist
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Education
- University of Hawaii at HiloBachelor of Business Administration (BBA)
Positions
- Barrett Financial Group - Senior Loan OriginatorJul 22nd, 2025 - Current
Memberships
- Chandler Chamber of Commerce Ambassador
- Be Kind Foundation Board Member & Treasurer
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Licenses
- NMLS: 1180152