Edward Tilk, Ruoff Mortgage
Senior Loan Officer | NMLS# 153842 | Ruoff Mortgag...
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything went so smooth considering we didn't use an agent. Communication was superb and all questions were answered promptly. Can't thank Ed and Becky enough for their expertise. We really felt like they wanted what was best for us!
Reply from Edward Tilk
August 5th, 2025 03:50 PM
I'm really pleased to hear that the process went so smoothly for you, Richard, even without an agent. It's important to me to provide clear communication and prompt answers to any questions you have. I'm glad Becky and I could make this experience...
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Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Ariel K
Ed is always a pleasure to work with . Knowledgeable, always available, and ready to answer any question to help guide you through The process
Reply from Edward Tilk
August 1st, 2025 12:43 PM
Thank you, Ariel, for such a thoughtful review. I'm glad to hear you find working with me enjoyable and that my availability and knowledge were helpful throughout your mortgage process. I'm always here to assist with any questions you may have,...
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Ed was great a people friendly person to deal with.
the flawless timing
Reply from Edward Tilk
July 17th, 2025 11:25 AM
It's wonderful to hear that the timing worked out perfectly for you, Cari. Ensuring a smooth and timely process is always my goal, and I'm glad it made a positive impact on your experience. Thank you for choosing me for your mortgage needs...
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Ed was great to work with.
Reply from Edward Tilk
June 27th, 2025 03:18 PM
I'm delighted to hear that you had a great experience working with me, Robert. Thank you for your kind words and for choosing Ruoff Mortgage. If you have any further questions or need assistance in the future, feel free to reach out.
Loan Officer was not professional
Reply from Allen Johnson
May 21st, 2025 12:09 PM
Thank you for sharing your feedback, Paul. We’re glad we had the opportunity to connect with you directly and better understand your experience. We are always looking for ways to improve and have taken note of your feedback regarding communication...
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Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Jr
Reply from Owner
September 27th, 2023 03:14 AM
Hi, Kevin Thomas. We appreciate the rating and are glad we could provide you with a positive experience!
Ed made this experience easy and fast. Any questions or concerns got answered fast. Becky was also amazing as well.
Reply from Edward Tilk
April 29th, 2025 02:26 PM
I'm thrilled to hear that your experience was easy and fast. It was a pleasure assisting you, and I'm glad that both Becky and I could address your questions and concerns promptly. Thank you for your kind words and trust in Ruoff Mortgage.
I loved and really appreciated how much everyone helped me. My process was very stressful and alot but they helped so much and alwasys kept me up to date. Ed and Becky were AMAZING
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down Payment Assistance
FHA Loans
VA Loans
MSHDA Loans
203K Loans
Cash Out Refinance
New Construction
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 153842
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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