Ruoff Mortgage - Clarkston, MI
Clarkston, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Very smooth from start to finish 100% satisfied.
Craig was absolutely amazing to work woth with from the first phone call to all the follow up's , he was avaialble and explained every step of the process in detail. The paperwork was transparent , easy to follow, read and understand. I couldn't...
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Reply from Craig Chamberlain
September 7th, 2026 04:21 PM
Kelly, I appreciate your kind words about your experience with me at Ruoff Mortgage. I'm glad to hear that the process was clear and transparent for you. Your satisfaction is important to me, and it's good to know I could assist you effectively....
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I wish I had been kept more informed throughout the process.
Reply from Edward Tilk, Ruoff Mortgage
August 24th, 2026 05:13 PM
Ashley, thank you for taking the time to share your feedback. I'm sorry you didn't feel as informed and connected throughout the process as you expected. Every loan can have different requirements and challenges along the way, but I recognize...
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Craig is great! He has helped us with two home purchases and two refinances, and each time he was so easy to work with and kept us informed every step of the way.
Reply from Owner
August 17th, 2026 07:35 PM
Renee, I'm grateful for your continued trust in me through multiple home purchases and refinances. It's good to know that you found the process easy and well-informed each time.
Craig is super easy to work with and explained each step clearly. The process was smooth and we were never hit with any surprises along the way.
Reply from Craig Chamberlain
August 17th, 2026 06:45 PM
Renee, I'm pleased to hear that the process was smooth and clear for you. It's important to me that there are no surprises along the way, and I'm glad I could provide that experience.
has been our mortgage guy for over 20 years for a reason. He is a very knowledgeable agent, a great communicator and he is very easy to work with. Thanks for everything Craig
Reply from Craig Chamberlain, Ruoff Mortgage
August 17th, 2026 01:16 PM
Joseph, I truly appreciate your kind words and long-standing trust over the years. It's wonderful to know that my communication and expertise have been valuable to you. Thank you for allowing me to be your mortgage guy for so long!
Becky Freeman, Ruoff Mortgage has received a review with 5 star rating from Kimberly S
Reply from Owner
July 31st, 2026 07:30 PM
Thank you, Kimberly, for the perfect rating. I appreciate your support and look forward to assisting you anytime you need.
Prompt communication.
Becky Freeman, Ruoff Mortgage has received a review with 5 star rating from Zander S
Reply from Owner
July 30th, 2026 07:22 PM
Thank you, Zander, for the perfect rating. I appreciate it and am here to help whenever you need assistance.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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