Edward Tilk, Ruoff Mortgage
Senior Loan Officer | NMLS# 153842 | Ruoff Mortgag...
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Antonio G
Ed was always in contact throughout the entire process even later in the evening. He responded instantly with any information I requested. He is very knowledgeable and cares more about me making correct choices vs just trying to push me a loan....
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Reply from Edward Tilk
April 7th, 2025 12:36 PM
I'm thrilled to know that you appreciated the dedication and support throughout the process. I'm committed to ensuring my clients make informed decisions, and I'm glad I could assist you in making the right choices. Thank you for your kind...
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Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Wendy G
Everything was easily accessible, clearly explained and expectations were met.
Reply from Edward Tilk
April 6th, 2025 04:32 PM
I'm thrilled to hear that everything was easily accessible and clearly explained during your experience. Meeting your expectations is important to me, and I appreciate your kind words. Thank you for choosing Ruoff Mortgage.
Everything was organized so well . The loan butler was awesome !
Reply from Edward Tilk
March 22nd, 2025 05:50 PM
Nathan, I'm thrilled to hear that your experience was so positive! It's fantastic to know that everything was organized to your satisfaction and that our loan butler made a great impression. It's our goal to make the process as smooth and seamless...
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Ed was very knowledgable and patient with my first time home buyer silly questions. he also responded to all emails & phone calls within a more than timely manner
Reply from Edward Tilk
March 4th, 2025 12:11 AM
Christina, thank you so much for your kind words! It was truly a pleasure assisting you with your home buying process. I'm glad I could help answer your questions and make the experience a smooth one. Being responsive and supportive is important...
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It was a pleasure doing business with Ed and his team. They effectively communicated and responded in a timely manner. Whenever I had a question and/or concern, Ed made sure I was well-informed on the entire process, especially as a first-time...
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Effective, timely communication. Everything was processed very quickly, and whenever I had a question or concern, Ed explained it in great detail right away. Overall, the experience was reassuring and pretty straight forward given the home...
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Reply from Edward Tilk
December 29th, 2024 02:03 AM
Thank you so much for the glowing review, Iyana! I'm thrilled to hear that you found my communication effective and timely. Assisting first-time home buyers like you is always a rewarding experience for me. It's always my goal to make sure...
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Edward Tilk, Ruoff Mortgage has received a review with 5 star rating from Leslie M
Reply from Owner
November 6th, 2023 02:57 PM
Hi, Leslie. Thank you very much for your rating! We are glad you had a pleasant experience.
Ed and his team were very helpful and great people to work with.
Reply from Edward Tilk
October 18th, 2024 11:45 AM
I'm truly thrilled to hear that you had such a positive experience with my team and me. We strive to provide top-notch service and it's wonderful to know we've met that mark with you. Your feedback is greatly appreciated and it was a pleasure...
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down Payment Assistance
FHA Loans
VA Loans
MSHDA Loans
203K Loans
Cash Out Refinance
New Construction
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Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 153842
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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