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Dianne Ayala Steffey - BRANCH MANAGER | NMLS# 267658 in Austin, TX

Dianne Ayala Steffey

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BRANCH MANAGER | NMLS# 267658

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Zillow
    M
    Matthewkoch9
    San Antonio, TX
    Posted on February 21st, 2024 12:00 AM
    working with Dianne has been a wonderful experience.she was always available to answer any questions and Go the extra mile just to assist in any way.
    Reply from Owner
    February 22nd, 2024 12:00 AM
    Matthew, it was great working with you and Samantha! We understand how scary buying a home can be. So, we work to take away the fear. Thank you so much for entrusting us with your biggest investment. Thank you for your business. Enjoy your...
    read more
  • Encompass
    R
    Roland T
    Fulshear, TX
    Posted on February 20th, 2024 05:20 PM
    I am finally in my new home thanks to Diane and Roberto.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Roland, We are so happy that you finally got your new home. Enjoy it! Take a lot of pictures, and share it with us. We would love to see these. We will keep in touch with you, especially once rates do come down. Thank you so much for giving...
    read more
  • Zillow
    C
    Crystal P
    San Antonio, TX
    Posted on February 20th, 2024 12:00 AM
    Working with Dianne was an absolute game-changer in our journey to finding our dream home. From the moment we reached out, Dianne displayed an unwavering dedication to making our homeownership dreams a reality.Dianne ensured that every step...
    read more
    Reply from Owner
    February 21st, 2024 12:00 AM
    Crystal, thank you so much for your review. My team and I strive to give the best type of customer service to everyone that entrusts their loans to us. We believe in delivering the type of service we want and deserve. We loved working with...
    read more
  • Zillow
    R
    Roland C
    Fulshear, TX
    Posted on February 20th, 2024 12:00 AM
    Dianne and her team were meticulous all the way. From shopping better interest rates to communicating timely updates with the builder, it was a great process. Finally, I am in my home.
    Reply from Owner
    February 21st, 2024 12:00 AM
    Roland, it was such a pleasure working with you. Buying a home is a journey, but building one is truly a challenge. I'm so happy that we got you the VA home loan you deserved at a very competitive rate. Enjoy your new home. We will surely be...
    read more
  • Zillow
    C
    Crystal P
    San Antonio, TX
    Posted on February 20th, 2024 12:00 AM
    Working with Dianne was an absolute game-changer in our journey to finding our dream home. From the moment we reached out, Dianne displayed an unwavering dedication to making our homeownership dreams a reality.Dianne ensured that every step...
    read more
    Reply from Dianne Steffey
    February 21st, 2024 12:00 AM
    Crystal, thank you so much for your review. My team and I strive to give the best type of customer service to everyone that entrusts their loans to us. We believe in delivering the type of service we want and deserve. We loved working with...
    read more
  • Encompass
    S
    Scott P M
    San Antonio, TX
    Posted on February 2nd, 2024 03:49 PM
    Positive communication accessibility
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Thank you for your review. If there's anything we could have done better to have earned a 5, please let us know.
  • Encompass
    M
    Marcia P
    Adkins, TX
    Posted on January 31st, 2024 04:12 PM
    The customer service of all involved was excellent!
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Marcia, we were happy to help you through this process.
  • Encompass
    M
    Marco B
    San Antonio, TX
    Posted on January 20th, 2024 03:11 PM
    Very personable and cares about her clients. Extremely professional and knowledgeable.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Marco, it was great working with you and Vanessa. I will contact you when rates come down. Enjoy your new home!
  • Encompass
    C
    Christopher D C
    New Braunfels, TX
    Posted on January 14th, 2024 04:42 PM
    It felt like we were in the process together, and never felt like I was alone.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Chris, thank you for your review. I realize that the buying process can be a daunting experience. It gives me great pleasure to have helped you with the financing process. Enjoy your new home.
  • Zillow
    C
    Christopher D
    New Braunfels, TX
    Posted on January 14th, 2024 12:00 AM
    Dianne is great! She is honest and upfront from begining to end. Dianne, unlike others I have dealt with, always answered calls and returned texts promptly. She can be trusted to keep your interest in mind throughout the process. I will definitely...
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    Reply from Owner
    January 17th, 2024 12:00 AM
    Chris, thank you for the wonderful review. I am so happy that you pleased with our services. It was an honor to help you and to be a part of your homebuying experience. Come back when rates come down, because it will. Enjoy your new home. All...
    read more
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Memberships
    • NAHREP
    • Scotsman Guide
    • NAF President's Council
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    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1996

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 267658
    Achievements
    • 2022-2024 President's Club
    Hobbies
    • baking
    • strength training exercise
    • Snow Skiing
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing