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Dianne Ayala Steffey - BRANCH MANAGER | NMLS# 267658 in Austin, TX

Dianne Ayala Steffey

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BRANCH MANAGER | NMLS# 267658

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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Overall Ratings
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2%
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Reviews from Web
  • Zillow
    A
    Alexander M
    Posted on February 25th, 2024 06:11 PM
    Was extremely helpful and informative, Available at all hours, and helped me get a great rate and close early! Very grateful to have found a great lender.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Alex, thank you for the wonderful review. You were awesome to work with. Enjoy your new home! We will be in touch throughout the year! All the best!
  • Zillow
    A
    Alexander M
    San Antonio, TX
    Posted on February 25th, 2024 12:00 AM
    Was extremely helpful and informative, Available at all hours, and helped me get a great r*te and close early! Very grateful to have found a great lender.
    Reply from Owner
    February 26th, 2024 12:00 AM
    Alex, thank you for the wonderful review. You were awesome to work with. Enjoy your new home! We will be in touch throughout the year! All the best!
  • Encompass
    A
    Alexander M
    San Antonio, TX
    Posted on February 24th, 2024 03:24 PM
    Always available and helpful, was very friendly and informative. Got everything done quickly and got me a great rate.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Alex, It was great working with you and Sarah. Enjoy your new home. Again, thank you for giving us the opportunity to work on your home loan and making us a part of your homebuying journey. All the best!
  • Encompass
    M
    Matthew D K
    San Antonio, TX
    Posted on February 24th, 2024 03:10 PM
    there were definitely some uncertain times. However, Dianne made things smooth and clear the best she could.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Matthew, just like getting onto an airplane. You trust the pilot, but at 30K feet there's some turbulence. The experience of the pilot takes over and you land safely at your destination. That's what happened here. We were able to overcome the...
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  • Encompass
    J
    John C
    San Antonio, TX
    Posted on February 23rd, 2024 02:52 PM
    The communication
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    John, thank you for the review. We are proud of our open communication.
  • Encompass
    M
    Melvin T T
    Round Rock, TX
    Posted on February 22nd, 2024 04:02 PM
    Definitely the support and lightning fast responses received! From start to finish, the communication line was always open. I smiled throughout the whole process, thanks team!
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Mel, this is what we wanted to hear. Thank you so much for entrusting us with your VA home loan. We value your business and your friendship. What a wedding anniversary present you gave Amy! All the best to you! Enjoy your new KB home!
  • Encompass
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    Tracie M S
    New Braunfels, TX
    Posted on February 22nd, 2024 03:04 PM
    Dianne is extremely knowledgeable and she tried every option to insure we got the financing that worked for us.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Tracie, it was great working with you and Joe. We will keep in touch with you, and get you refinanced when rates come down. Enjoy your new home.
  • Zillow
    M
    MatthewKoch9
    Posted on February 21st, 2024 10:23 AM
    working with Dianne has been a wonderful experience. she was always available to answer any questions and Go the extra mile just to assist in any way.
    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Matthew, it was great working with you and Samantha! We understand how scary buying a home can be. So, we work to take away the fear. Thank you so much for entrusting us with your biggest investment. Thank you for your business. Enjoy your...
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  • Zillow
    C
    Crystal P
    Posted on February 21st, 2024 02:45 AM
    Working with Dianne was an absolute game-changer in our journey to finding our dream home. From the moment we reached out, Dianne displayed an unwavering dedication to making our homeownership dreams a reality.Dianne ensured that every step...
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    Reply from Dianne Steffey
    October 16th, 2026 06:35 PM
    Crystal, thank you so much for your review. My team and I strive to give the best type of customer service to everyone that entrusts their loans to us. We believe in delivering the type of service we want and deserve. We loved working with...
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  • Zillow
    T
    Tsalazar0205
    New Braunfels, TX
    Posted on February 21st, 2024 12:00 AM
    Dianne Steffey really hit the mark. We weren’t sure we would qualify and had no idea what buying a house involved. Dianne explained everything to us step by step and tried every different way to get us the most for our money. Dianne being so...
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    Reply from Owner
    February 22nd, 2024 12:00 AM
    Traci, it was such a pleasure working with you and Joe. We are so happy for you. Finding solutions is my forte. If there's a way to make it work, I will always find it. I am blessed that way. Thank you so much for your business. Enjoy your...
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    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Memberships
    • NAHREP
    • Scotsman Guide
    • NAF President's Council
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    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1996

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 267658
    Achievements
    • 2022-2024 President's Club
    Hobbies
    • baking
    • strength training exercise
    • Snow Skiing
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing