Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Derek made the whole process smooth and easy for my buyers even when the situation got a bit complicated. He held all our hands the whole way through and we were able to close perfectly on time!
Reply from Derek Shaw
November 21st, 2025 06:09 PM
I'm glad to hear that the process was smooth and managed well, even during complications, Annie. It's important to me that every step is clear and supportive for all involved. Thank you for trusting me with your buyers' needs, and if there's...
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We had originally chose another lender and I sent Derek an email telling him I didn't think there was enough time to switch and left it at that. Later that day he called and convinced me to take a look at his numbers and told me what he could...
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Reply from Derek Shaw
November 14th, 2025 09:38 PM
I'm very glad to know the process went smoothly for you, Johnny, especially given the tight timeline and the complexities of being self-employed. It's important to me that what I promise is delivered, and I'm pleased that you found value in...
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Derek under promised and over delivered! Communication was great from start to finish. My client is self employed which we know can be a nightmare. Contract acceptance to closing in 10 days! I highly recommend Derek! Not only was service spectacular...
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Reply from Derek Shaw
November 11th, 2025 06:10 PM
It's wonderful to hear that the process was smooth and efficient, Wayne. Working with a self-employed client can sometimes add complexity, so I'm glad we were able to move from contract acceptance to closing in just 10 days. It's crucial to...
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Derek Shaw he the best of the best lender and he help as every single step to closing .
I Love My Lender
Reply from Derek Shaw
November 6th, 2025 05:15 PM
It's truly rewarding to know you felt supported at every step of the way, Sreymom. Ensuring a smooth journey towards closing is always my aim. I'm thrilled you love your lender experience. If there's anything more you need or questions in the...
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I had such a great experience working with Derek and his team! They were super communicative, organized, and easy to work with, which made the whole re-financing process feel smooth and stress-free. Every question I had was answered quickly,...
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Reply from Derek Shaw
October 28th, 2025 03:26 PM
I'm glad to hear that you had a positive experience with the refinancing process, Jenny. It's important to me that communication is clear and efficient, and I'm pleased that you felt supported throughout. Making what could be complex feel straightforward...
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Derek was great to work with! As first time homebuyers, he went through the process and explained everything in a way that was easy to understand. He was always quick to respond to any questions we had. We were in a multi-offer situation and...
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Reply from Derek Shaw
October 27th, 2025 04:31 PM
I'm delighted to hear that your first homebuying experience was a positive one with my help, Angela. Navigating a multi-offer situation can be challenging, and I'm glad I could assist in making the process smooth and understandable for you....
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Great comunication, smooth trasaction from pre-qual to closing.
Reply from Derek Shaw
October 27th, 2025 12:59 PM
It's great to hear that the communication and transaction process went smoothly for you, Jason. Ensuring a seamless experience from pre-qualification to closing is always my goal. If you have any further questions or need assistance in the...
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Derek was very infomative and prompt in all aspects of the process. Much appreciated!
Reply from Derek Shaw
October 23rd, 2025 07:58 PM
I'm pleased to know you found the process informative and timely, Austin. It's important to me that each aspect is handled efficiently, and I'm glad I could meet your expectations. If there's anything else you need in the future, feel free...
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Derek was proactive, responsive, and so knowledgable. Thank you!
Reply from Derek Shaw
October 22nd, 2025 06:08 PM
I'm grateful for your kind words, Tarah. I'm glad to hear that my proactive and responsive approach was helpful to you. If there's anything else you need or any questions you have in the future, please don't hesitate to reach out. Thank you...
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Derek is very helpful, patient, and knowledgeable to assist us to complete our 1st home purchase.
Reply from Derek Shaw
October 13th, 2025 01:06 PM
I'm glad to hear that I could assist you in purchasing your first home, Alfred. Being helpful and patient is essential to me, and it's rewarding to know you found my support valuable. If there's anything more I can do or if you have any questions...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
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Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
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