Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Derek was a joy to work with! He navigated a sometimes daunting process into a quick and easy task and always with a smile. I would highly recomment Derek and Highlands Residential Mortgage. Thank you again Derek!!
Reply from Derek Shaw
January 2nd, 2026 08:17 PM
I'm glad you found the process smooth and enjoyable, Lisa. It's important to me to make each step as straightforward as possible while maintaining a positive experience. Your recommendation means a lot, and I'm here if you ever need further...
read more
His consistency, communication, processes and follow through.
I can rely on him to do his best for my clients.
Reply from Derek Shaw
January 1st, 2026 06:08 PM
I'm glad to hear that you've found my communication and processes reliable, Andrey. Consistency and follow-through are important to me, and it's gratifying to know you trust me with your clients. Feel free to reach out if there's anything else...
read more
We had a short closing window and Derek got us preapproved in hours and qualifed us for a home loan over the weekend. I have never seen a lender go above and beyond the lengths Derek went to get us the deadline window of closing be years end...
read more
Reply from Derek Shaw
December 30th, 2025 04:04 PM
I'm really pleased to hear you had a positive experience with your home loan process, Viktor. Meeting tight deadlines can be challenging, so I'm glad we could make it work within your timeline. Staying available and communicative is important...
read more
Derek is one of my go to lenders. His communication is always great, he thinks outside the box, and he’s a true go getter. We’ve had deals where other lenders couldn’t make it happen, and Derek stepped in, and got it done. He truly goes all...
read more
Reply from Derek Shaw
December 26th, 2025 09:59 PM
Your words are truly appreciated, Julie. It's rewarding to know that my approach of thinking creatively and being fully committed to delivering results resonates with you. I'm glad to have the opportunity to find solutions where others may...
read more
Great communication!
Reply from Derek Shaw
December 12th, 2025 05:55 PM
I appreciate your feedback. Ensuring clear and effective communication is a priority for me. If there's anything else I can assist you with, please feel free to reach out.
I’ve worked with Derek on several transactions now — both for my clients and for my own personal home purchases — and he continues to be my go-to preferred lender for a reason. I never hesitate to recommend my clients to him because I’ve experienced...
read more
Reply from Derek Shaw
December 11th, 2025 08:51 PM
I'm grateful for your ongoing trust and confidence, Monique. It’s rewarding to know that my approach—staying on top of details, responding promptly, and ensuring a smooth process—resonates with you and your clients. Your kind words about my...
read more
Working with Derek from Highlands Residential Mortgage has been one of the best decisions we made during our home-buying process. From the very beginning, he kept in constant communication with us—calling to walk me through documents, explaining...
read more
Reply from Derek Shaw
December 11th, 2025 05:57 PM
I'm truly grateful for your thoughtful review, Rosalie. It means a lot to hear how much you appreciated the support throughout your home-buying journey. Staying in constant communication and ensuring a manageable process is something I prioritize,...
read more
Derek is the best!!! He gives excellent service. He's kind and knowledgeable. I love working with Derek!
Reply from Derek Shaw
December 9th, 2025 03:24 PM
It's great to know that you feel positive about the service you received, Dehvon. Providing excellent service, along with a kind and knowledgeable approach, is very important to me. I appreciate your kind words and would be happy to work with...
read more
Derek made this experience really painless and seamless. Thank you!
Reply from Derek Shaw
December 8th, 2025 08:23 PM
I'm pleased to hear that the experience felt painless and seamless for you, Kimberly. Ensuring a smooth process is always my goal. Thank you for your feedback, and if there's anything more I can assist with, please reach out.
derek Rocks , timely responses
Reply from Derek Shaw
November 24th, 2025 02:58 PM
I appreciate your feedback, Arlene. I'm glad to hear that my responses were timely and that you found the experience positive. If there's anything more I can do for you, please don't hesitate to let me know.
61–70 of 175
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
Disclaimer
