Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Derek was awesome! He's responsive, friendly, and went the extra mile to keep my first time homebuyers satisfied. Five stars
Reply from Derek Shaw
October 8th, 2025 03:15 PM
I'm pleased to hear that you had a positive experience with your first home purchase, Julia. Being responsive and supportive is important to me, especially for first-time homebuyers. If you need anything in the future, feel free to reach out....
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I truly appreciate his help throughout the process. He understands how busy I am and was always available to answer my questions, even after work hours and on weekends. As a first-time homebuyer, I really valued his guidance and clear explanations,...
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Derek was with us every step of the way on our journey to our country dream home. He always made it easy to do the next needed thing. We would definitely go back to him for any future mortgage needs!
Reply from Derek Shaw
October 5th, 2025 03:54 PM
It's great to hear that you found the journey to your country dream home smooth and straightforward, Kathy. I strive to make each step in the mortgage process as manageable as possible. Knowing you would consider me for future mortgage needs...
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Great experience working with Derek! Very responsive and always on point with making sure the transaction went smoothly from the lending perspective! Will hopefully get to work together in the nearest future!
Reply from Derek Shaw
October 5th, 2025 10:05 AM
I'm glad you had such a positive experience, Nicol. Responsiveness and ensuring smooth transactions are priorities for me, so I'm thrilled to know that was reflected in your experience. I'm looking forward to the possibility of working with...
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Derek was always available to answer our questions and ran several different models on how the loan could be structured. At no point did he make it feel complicated or like an issue. The entire process was smooth and pleasant. In fact, we had...
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Reply from Derek Shaw
October 2nd, 2025 12:49 PM
It's wonderful to know that the loan process felt smooth and uncomplicated for you, Clinton. I aim to make sure that every step is clear and stress-free, so I'm glad to hear that was your experience. I'm pleased that you chose to come back...
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Communication
Reply from Derek Shaw
September 17th, 2025 02:34 PM
I appreciate your feedback, Lee. Communication is a key part of what I strive to deliver effectively. If there's anything further I can assist you with, feel free to reach out. Thank you!
Fast, Friendly service from start to finish!
Reply from Derek Shaw
September 12th, 2025 06:12 PM
I appreciate your kind words, Chasity. It's important to me that the service is both efficient and personable from beginning to end. If there's anything else you need down the line, please don't hesitate to get in touch. Thank you!
Derek made the financing side of the home-buying process seamless for our client. He was always available to answer questions and kept us informed every step of the way. His communication was excellent throughout.
Reply from Derek Shaw
September 2nd, 2025 07:30 PM
It's great to hear that the process felt seamless for your client, Sawsan. Providing clear communication and availability to answer questions are priorities for me, so I'm pleased to know it made a positive impact. Thank you for sharing your...
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Derek was there to help me through every step of the process. He answered all my questions promptly reguardless of the time of day, and made sure I understood what I was getting myself into. He's great for first time homebuyers
Reply from Derek Shaw
August 31st, 2025 11:32 PM
Thank you, Andrew, for your kind words. I'm really glad to hear that I could assist you at every step and provide the clarity needed through the process. It's important to me that first-time homebuyers feel confident and informed, so I'm pleased...
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First of all, Derek was extremely fast and extremely helpful! His friendly and positive attitude made the whole process amazing and I don't think he ever stopped smiling which made our stressful mortgage loan process into a more relaxing one....
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Reply from Derek Shaw
August 28th, 2025 09:01 PM
I greatly appreciate your thoughtful review, Linh. It's wonderful to know that my speed and positivity made a difference during what can be a stressful process. Being available whenever needed is something I strive for, so I'm glad it helped...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
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Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
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