

Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with Derek was a game-changer! He answered all our questions instantly and truly knew his stuff. Unlike other lenders we’ve dealt with in the past, Derek actually looked out for our best interests by walking us through different down...
read more
Reply from Derek Shaw
February 19th, 2026 04:12 PM
It's great to hear about your positive experience, Hiu. I'm glad I could provide the support you needed during the mortgage process, especially with navigating down payment options and achieving an early "clear to close." Quick and clear communication...
read more
When I began shopping mortgage rates for our new home, I looked at 5 different options. After speaking with Derek I immediately knew that he was the one! He is incredibly friendly, knowledgeable, and organized. He is very quick to respond and...
read more
Reply from Derek Shaw
February 17th, 2026 03:19 PM
Thank you for sharing your experience, Chanse. I'm pleased to have been able to assist you through the home-buying process, and it's great to know that my approach felt friendly and thorough to you. Working efficiently to meet tight deadlines...
read more
Derek Shaw provided an exceptional experience throughout the mortgage process. He was compassionate, knowledgeable, and took the time to clearly explain each step, ensuring we felt informed and comfortable with every decision. The entire process...
read more
Reply from Derek Shaw
February 17th, 2026 02:17 PM
I'm grateful for your feedback, Stacy. It's important to me that you felt informed and comfortable during the mortgage process. Ensuring a smooth experience and maintaining a friendly, approachable atmosphere is something I strive for with...
read more
Very prompt and professional . Goes above and beyond to help his clients. As a top producer and broker , I highly recommend Derek if you need a loan or refinance.
Reply from Derek Shaw
February 17th, 2026 05:08 PM
I appreciate your kind recommendation, Emily. Providing prompt and professional service is always my aim, and I'm glad to hear it made a positive impact for you. Going above and beyond for clients is something I take seriously, and it's rewarding...
read more
I recently had the pleasure of working with Derek on a transaction, and I can confidently say he is one of the most professional and reliable lenders I’ve partnered with. Not only is he amazing at what he does, the amount of comfort and confidence...
read more
Reply from Derek Shaw
February 16th, 2026 07:18 PM
I truly appreciate your kind words, Angela. It's wonderful to hear that the transaction went smoothly and that you felt confident and supported throughout the process. Establishing a sense of comfort and trust with both realtors and buyers...
read more
I recently had the pleasure of working with Derek on a transaction, and I can confidently say he is one of the most professional and reliable lenders I’ve partnered with.Not only is he amazing at what he does, the amount of comfort and confidence...
read more
Derek was thorough, professional, very exceptional communicator and made the buying experience very easy with no stress
Reply from Derek Shaw
February 16th, 2026 05:18 PM
It's great to hear that you found the buying experience smooth and stress-free, James. Being thorough and maintaining clear communication are key aspects I focus on to ensure clients feel comfortable. If you have any other questions or need...
read more
Derek communicates so well and really takes care of my clients
Reply from Derek Shaw
February 10th, 2026 03:01 PM
Thank you for sharing your experience, Anita. Effective communication and taking good care of your clients are priorities I strive to uphold. I'm pleased to hear that these efforts have been beneficial for you and your clients. Should you need...
read more
Derek was knowledgeable, quick, and professional. Highly recommend!
Reply from Derek Shaw
January 20th, 2026 08:53 PM
I appreciate your kind words, David. I'm glad to hear that you found my service knowledgeable, quick, and professional. Your recommendation means a lot to me. If there's anything more I can assist you with in the future, please don't hesitate...
read more
Derek explains things in detail and makes the process quick and easy.
Reply from Derek Shaw
January 9th, 2026 09:19 PM
I'm glad to know that my explanations and approach made the process quick and easy for you, Fredrick. It's important to me that clients feel informed and comfortable throughout. If you have any further questions or need assistance in the future,...
read more
51–60 of 175
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
Disclaimer
![]()