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Cyd West - SVP Senior Loan Officer | NMLS # 405392 in Harker Heights, TX

Cyd West

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SVP Senior Loan Officer | NMLS # 405392

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Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Overall Ratings
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5 Star
94%
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5%
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1%
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Reviews from Web
  • Encompass
    C
    Carlin D G
    Copperas Cove, TX
    Posted on September 18th, 2024 12:13 PM
    Cyd and the team were always available to answer questions and they kept me informed throughout the process. First class service!
    Reply from Cyd West
    September 18th, 2024 04:48 PM
    I'm absolutely delighted to hear about your positive experience, Carlin! Transparency and open communication are fundamental values at First Community Mortgage, and I'm thrilled to know you appreciated these aspects during our collaboration....
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  • Encompass
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    Neliobet D
    Killeen, TX
    Posted on September 15th, 2024 03:06 PM
    Absolutely amazing service! Always quick to respond and went above and beyond to ensure we got the loan we needed
    Reply from Cyd West
    September 16th, 2024 04:12 PM
    Neliobet, I'm thrilled to hear that you were satisfied with the service you received. It's always my aim to respond quickly and ensure my clients get the loan they need. Your positive feedback reinforces those efforts for me. I appreciate the...
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  • Encompass
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    Pablo P
    Killeen, TX
    Posted on August 24th, 2024 01:57 PM
    That she reached out to us about refinancing our home. She reached out at a perfect time.
    Reply from Cyd West
    August 27th, 2024 05:40 PM
    Pablo, I'm thrilled to hear that you were satisfied with the timing and the process of refinancing your home! It's my team's priority to provide timely and efficient service to our customers. Your feedback and 5-star rating mean a lot. We are...
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  • Encompass
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    Nydia D
    Harker Heights, TX
    Posted on August 16th, 2024 11:43 AM
    The detailed communications Respectfulness Willingness to address all concerns Updating step by step the processes The professional team working all together to get all that is needed for closing at a timely mannerPreparing all needed documents...
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    Reply from Cyd West
    August 16th, 2024 05:09 PM
    Nydia, thank you so much for your fantastic review! I'm thrilled that you found my communications detailed, respectful, and able to address all your concerns. At First Community Mortgage we strive to make the mortgage process as easy and as...
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  • Encompass
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    Terionte D E
    Killeen, TX
    Posted on August 10th, 2024 03:42 PM
    The whole experience was great
    Reply from Cyd West
    August 13th, 2024 07:16 PM
    Mr. Easley - it was a pleasure to work with you again. My team puts emphasis on communication and customer experience. I am so happy to hear that you had a great experience with us. Please reach out if there is anything we can do to help in...
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  • Encompass
    J
    Johnethan W
    Copperas Cove, TX
    Posted on August 7th, 2024 12:15 PM
    The team kept my family informed during my home buying process. They were always available to answer questions and explain anything I needed help with. Thank you.
    Reply from Cyd West
    August 7th, 2024 03:13 PM
    Johnethan, I'm thrilled to hear that you had such a positive experience with our team at First Community Mortgage. We strive to keep our clients informed and answer any questions they may have during the home buying process. It's great to know...
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  • Encompass
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    Douglas L
    Kempner, TX
    Posted on August 4th, 2024 01:30 PM
    Kept me informed all through the process and answered all questions we had. It was a pleasure working with your team.
    Reply from Cyd West
    August 5th, 2024 04:28 PM
    I'm thrilled to hear that you had a positive experience with our team, Douglas! Communication is key in our process, and it's wonderful that we were able to keep you informed every step of the way. Your kind words and 5-star rating are greatly...
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  • Encompass
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    Carlojavier Z
    Nolanville, TX
    Posted on July 30th, 2024 02:14 PM
    Amazing communication and transparency. Great sense of urgency from the whole team.
    Reply from Cyd West
    August 1st, 2024 03:41 PM
    I am thrilled to hear such positive feedback, Carlojavier! It's fantastic to know that our team's dedication to clear communication and urgency made such a difference in your experience. We strive to provide each and every customer with this...
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  • Encompass
    J
    Julian S T
    Killeen, TX
    Posted on July 29th, 2024 08:19 PM
    The experience was great. The combination was a big part
    Reply from Cyd West
    August 1st, 2024 03:43 PM
    Hi Julian, I'm thrilled to hear that you had a great experience with my team at First Community Mortgage. It's fantastic that you found our combined services to be a significant part of this. I strive to provide the best experience possible,...
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  • Encompass
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    Christopher M R
    Nolanville, TX
    Posted on July 27th, 2024 06:17 PM
    You made it very simple
    Reply from Cyd West
    August 1st, 2024 03:44 PM
    I'm thrilled to hear that you found the process simple, Christopher! Making things straightforward for our clients is always my team's goal. Thank you for choosing First Community Mortgage and for your 5-star rating. It was a pleasure working...
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    About
    Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    USDA Loans
    Specialities
    Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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    Positions
    • First Community Mortgage - Sr. Vice President
      Dec 1st, 2003 - Current
    Memberships
    • Central Texas Home Builders Association
    • Fort Hood Association of Realtors
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 405392
    Gallery
    Cyd West - Gallery Photo
    Awards
    President's Club 2025
    President's Club 2...
    Achievements
    • Harker Heights Citizen of the Year 2019
    • Graduate Southwestern Graduate School of Banking-SMU
    • Central Texas College Distinguished Alumni 2026
    Hobbies
    • Travel
    • Reading
    • Watching sports of all kinds
    • View All
    Disclaimer
    All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender