Cyd West
SVP Senior Loan Officer | NMLS # 405392
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Reviews from Web
We had already had a first
Great experience and it was no different for the second home, thank you.
Reply from Cyd West
July 24th, 2024 04:40 PM
Leslie, I'm thrilled to hear that you had a positive experience not once, but twice. Your satisfaction is incredibly important to me and my team and I'm glad we could meet your expectations. Thanks for taking the time to share your feedback...
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Everyone was so quick to make our lending happen, when we decided to move forward with the sale! Communication was smooth and we always knew what was coming next.
Reply from Cyd West
July 18th, 2024 06:18 PM
Breta, It's always a pleasure to work with you and Kenneth and I'm thrilled to hear your positive feedback! It's always my team's aim to ensure smooth communication and efficient handling of processes. We're glad that we could assist you in...
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Cyd and Laura were always available when we needed them. Cyd knew VA Loans and always had an answer to our questions. Laura called as soon as she saw a good rate
Reply from Cyd West
July 3rd, 2024 10:32 PM
I appreciate your positive feedback, Sarah! It's fantastic to hear that both Laura and I were able to assist you throughout your process, particularly in regards to VA Loans - our specialty! Your satisfaction is our priority and we're thrilled...
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Very easy process!
Reply from Cyd West
June 26th, 2024 05:21 PM
I'm so pleased to hear that you found the process easy, Joseph! Thank you for the perfect rating. At First Community Mortgage it is my team's goal to make our customers' experiences as smooth and straightforward as possible. It was exciting...
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There was great communication from all parties throughout the whole home buying process.
Reply from Cyd West
June 17th, 2024 04:51 PM
Thank you so much for the stellar review, Clayton! I'm thrilled to hear that you appreciated the level of communication during your home buying process. At First Community Mortgage my team prioritizes keeping our clients well-informed and supported....
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Great communication!
Reply from Cyd West
May 22nd, 2024 04:09 PM
I appreciate your feedback, Adriana! It's always rewarding to hear that my team's communication efforts are effective. Thank you for the 5-star rating and for choosing First Community Mortgage. Don't hesitate to reach out if you need anything...
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Friendly staff, timeliness and help provided
Reply from Cyd West
May 17th, 2024 03:14 AM
I'm thrilled to hear you had such a positive experience with us, Omar. It's always our goal to provide friendly, timely assistance to all our customers. It's fantastic to know we hit the mark for you. Thank you for taking the time to leave...
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This is THE BEST team!! Even prior to a formal relationship, Maci took the time to answer all of our questions. She was very thorough! Laura’s communication was always prompt and clear. She informed us throughout each step. Also, huge thank...
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Reply from Cyd West
May 13th, 2024 03:02 PM
Hi Mel, Thank you so much for your fantastic 5 star review! We always strive to provide top quality service to every client and are pleased to hear that you enjoyed your experience with First Community Mortgage. Macy, Laura and I know that...
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This was my first home purchase and Cyd made it very easy to follow all the steps and helped me throughout the process to learn what was actually happening.
Reply from Cyd West
May 8th, 2024 04:27 PM
Thank you so much, Joseph, for the wonderful review and the perfect rating! It was a pleasure helping you with your first home purchase. I'm thrilled to hear that you found the process easy to follow. It's always my team's goal to make sure...
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There was a bit of miscommunication regarding the down payment and the chat feature of the app.
Reply from Cyd West
May 7th, 2024 03:45 AM
Thank you, Shelby, for taking the time to leave a review. I regret to hear about your experience with the miscommunication regarding the down payment and the chat feature of our app. Your feedback is valuable and will be used for improving...
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About
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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Positions
- First Community Mortgage - Sr. Vice PresidentDec 1st, 2003 - Current
Memberships
- Central Texas Home Builders Association
- Fort Hood Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 405392
Gallery
Awards
President's Club 2...
Achievements
- Harker Heights Citizen of the Year 2019
- Graduate Southwestern Graduate School of Banking-SMU
- Central Texas College Distinguished Alumni 2026
Hobbies
- Travel
- Reading
- Watching sports of all kinds
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Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender