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Cyd West - SVP Senior Loan Officer | NMLS # 405392 in Harker Heights, TX

Cyd West

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SVP Senior Loan Officer | NMLS # 405392

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Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Overall Ratings
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5 Star
94%
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5%
3 Star
1%
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Reviews from Web
  • Encompass
    V
    Victor E B
    Killeen, TX
    Posted on November 12th, 2024 01:35 AM
    El apoyo y paciencia que nos brindo Ilse Montoya en todo momento.
    Reply from Cyd West
    November 12th, 2024 05:48 PM
    I'm delighted to know you had a positive experience with us, Victor. Your 5-star review is much appreciated. Ilse Montoya is indeed a great agent and she really helped all of us throughout the transaction. The entire team at First Community...
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    J
    John W S
    Kempner, TX
    Posted on November 3rd, 2024 05:12 PM
    Everyone we dealt with was very knowledgeable and helpful in guiding us through the process. We were very happy with how easy you all made the home buying experience!
    Reply from Cyd West
    November 3rd, 2024 09:40 PM
    Hi John, Thank you so much for the fantastic 5-star review. It's great to hear that our team at First Community Mortgage was able to provide you with the knowledgeable and helpful service that we strive for. We're especially pleased to hear...
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  • Encompass
    J
    Jessica L W
    Killeen, TX
    Posted on November 1st, 2024 01:21 PM
    I didn't interact with Cyd directly. I interacted with her team, Macy and Laura. While they were both AMAZING, Macy went above and beyond on multiple accounts to help my husband and I be approved for our loan and to close on our house on time....
    read more
    Reply from Cyd West
    November 3rd, 2024 09:42 PM
    Thank you for the positive feedback, Jessica! I'm thrilled to hear that you had such a fantastic experience with Macy and Laura. The team here at First Community Mortgage is committed to providing top-notch service, and I'm glad they went above...
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  • Encompass
    T
    Thomas L
    Temple, TX
    Posted on October 25th, 2024 10:52 AM
    Easy online interface
    Reply from Cyd West
    November 3rd, 2024 09:36 PM
    Thank you for your positive feedback, Thomas. I'm delighted to hear that you found our online interface easy to use. At First Community Mortgage, we strive to provide a seamless and convenient experience for our clients. Your high rating is...
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  • Encompass
    L
    Leonardo R R
    Killeen, TX
    Posted on October 9th, 2024 11:05 PM
    All the information and communication we have troo out tha process
    Reply from Cyd West
    November 3rd, 2024 09:35 PM
    Thank you, Leonardo, for your five-star rating. It was a pleasure to assist you and I'm glad that you appreciated the communication throughout the process. Here at First Community Mortgage, we prioritize transparent and effective communication...
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  • Encompass
    R
    Rubenid M
    Killeen, TX
    Posted on October 9th, 2024 10:53 PM
    Everything was extremely good, explained and communication was good!
    Reply from Cyd West
    November 3rd, 2024 09:33 PM
    I'm truly delighted to hear about your positive experience, Ruben. It's great to know that our communication and explanations met your expectations. We strive to provide our customers with the best service at First Community Mortgage, and your...
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  • Encompass
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    Erin K M
    Harker Heights, TX
    Posted on October 1st, 2024 07:28 PM
    Cyd was able to answer all of my questions as a first time homeowner
    Reply from Cyd West
    October 1st, 2024 10:20 PM
    Erin, I'm thrilled to hear that I was able to assist you, especially as it was your first time buying a home. Your experience is exactly what my team aims for at First Community Mortgage. Thank you for the wonderful review and the perfect rating....
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  • Encompass
    C
    Connor A M
    Harker Heights, TX
    Posted on October 1st, 2024 10:32 AM
    Cyd, Lauren, and Maci were very quick, responsive, and helpful. They streamlined the process stress-free
    Reply from Cyd West
    October 1st, 2024 05:05 PM
    Thank you so much, Connor, for your outstanding review and perfect rating! I'm thrilled to hear that Laura, Macy and I were able to provide a quick and hassle-free experience for you. It's always our goal at First Community Mortgage to ensure...
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  • Encompass
    P
    Penni L G
    Copperas Cove, TX
    Posted on September 22nd, 2024 01:20 AM
    Cyd West and the entire team were great to work with. Cyd was thorough, knowledgeable and helpful with every step of the loan process.
    Reply from Cyd West
    September 24th, 2024 12:55 AM
    Penni, I'm truly grateful for your positive feedback. It's fantastic to hear that you found our team to be knowledgeable and helpful throughout your loan process. We aim to provide thorough and consistent support to all our clients at First...
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  • Encompass
    J
    Jade M G
    Killeen, TX
    Posted on September 21st, 2024 01:09 PM
    It felt like we all worked together to get things done and while things were at a fast pace it felt more like a team than it would have if we chose a different path
    Reply from Cyd West
    September 24th, 2024 12:57 AM
    Thank you so much for your review, Jade! I'm pleased to hear that you felt like part of Team West during our time working together. Here at First Community Mortgage we always aim for a collaborative and efficient process. Your positive feedback...
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    About
    Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    USDA Loans
    Specialities
    Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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    Positions
    • First Community Mortgage - Sr. Vice President
      Dec 1st, 2003 - Current
    Memberships
    • Central Texas Home Builders Association
    • Fort Hood Association of Realtors
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 405392
    Gallery
    Cyd West - Gallery Photo
    Awards
    President's Club 2025
    President's Club 2...
    Achievements
    • Harker Heights Citizen of the Year 2019
    • Graduate Southwestern Graduate School of Banking-SMU
    • Central Texas College Distinguished Alumni 2026
    Hobbies
    • Travel
    • Reading
    • Watching sports of all kinds
    • View All
    Disclaimer
    All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender