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Cyd West - SVP Senior Loan Officer | NMLS # 405392 in Harker Heights, TX

Cyd West

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SVP Senior Loan Officer | NMLS # 405392

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Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Overall Ratings
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Reviews from Web
  • Encompass
    V
    Vera P
    Killeen, TX
    Posted on February 25th, 2025 09:22 PM
    Everyone has been so suppomwalkimthrough this proces. I come into the office and am greeted like FAMILY. This put Me at ease with everyone. Staff is very professional and helpfu. Can't ask for any bette. e
    Reply from Cyd West
    February 26th, 2025 06:10 PM
    Hi Vera, Thank you so much for your kind words and for taking the time to share your experience! It means the world to me that you felt welcomed and at ease throughout the process. We strive to treat each client like family, and I'm thrilled...
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    Timothy A C
    Belton, TX
    Posted on February 13th, 2025 10:06 PM
    Handled quickly
    Reply from Cyd West
    February 13th, 2025 10:43 PM
    Timothy, I really appreciate you taking the time to leave a review. I'm glad to hear that the process was quick for you. If there's anything more I can do to improve your experience or assist you further, please let me know. Your feedback is...
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    Merrisa D
    Temple, TX
    Posted on February 10th, 2025 05:27 PM
    Ilse and the entire shine team were such a big help in not only helping us find our new dream home but also the selling of our previous home, answered the millions of questions we had, and made the whole experience feel more like a friend helping...
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    Reply from Cyd West
    February 10th, 2025 05:35 PM
    Wow, Merrisa, this review truly made my day! It sounds like you worked with Ilse and the Shine Team, and while I appreciate the shout-out, I want to make sure they get the proper recognition for their amazing work. I'm so glad to hear they...
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    Melody S T
    Harker Heights, TX
    Posted on February 9th, 2025 01:23 PM
    Working with Macy Sills was such a smooth process and she was very understanding, patient and nice. Cyd West was very informative and prompt with updates and call backs and answered all my concerns
    Reply from Cyd West
    February 10th, 2025 05:26 PM
    Wow, Melody, thank you so much for this wonderful review! I'm so glad I could help make your experience smooth and informative. I really appreciate you taking the time to share your feedback, and I'm thrilled to hear everything went so well....
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    Nicholas C E
    Belton, TX
    Posted on January 31st, 2025 02:15 PM
    Loads of communication and explanation from Cyd's team
    Reply from Cyd West
    January 31st, 2025 04:05 PM
    Nicholas, thank you so much for the wonderful review! I'm so glad to hear you felt well-informed throughout the process. My team and I really prioritize clear and consistent communication, so this feedback means the world. We appreciate you...
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    Caithryn M E
    Belton, TX
    Posted on January 31st, 2025 01:57 PM
    The communication from Cyd and her team was amazing and helped us feel comfortable every step of the way!
    Reply from Cyd West
    January 31st, 2025 04:05 PM
    Caithryn, thank you so much for the wonderful review! I'm thrilled to hear that you felt comfortable throughout the entire process. Making sure my clients understand everything and feel supported is my top priority, so this feedback means the...
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    Micah T E K
    Nolanville, TX
    Posted on January 18th, 2025 07:29 PM
    The team walked me through everything and were all very helpful.
    Reply from Cyd West
    January 21st, 2025 05:05 PM
    Micah, Congratulations on your new home! I'm very glad to hear that you found our team helpful and that we were able to guide you through the process. We strive to make every experience with First Community Mortgage a positive one and it's...
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  • Encompass
    S
    Safiyyah W
    Killeen, TX
    Posted on December 31st, 2024 01:28 AM
    I was pleased with the overall process, from beginning to end. The staff was amazing, responsive, and efficient.
    Reply from Cyd West
    January 2nd, 2025 06:04 PM
    Safiyyah, I'm thrilled to hear that you had a positive experience with my team at First Community Mortgage! It's always our goal to provide efficient and responsive service. Your feedback is highly valued and appreciated. Thank you so much...
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    Melvin W
    Killeen, TX
    Posted on December 27th, 2024 08:13 PM
    Customer service was phenomenal
    Reply from Cyd West
    January 2nd, 2025 06:06 PM
    Thanks for the glowing review, Melvin. I'm thrilled to hear that you had such a positive customer service experience with my team at First Community Mortgage. Knowing that you rated us 4.83 out of 5 stars is truly rewarding. Ensuring that our...
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  • Encompass
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    Donald R W
    Nolanville, TX
    Posted on November 22nd, 2024 11:48 AM
    Everone treated us with respect and made us feel very good. they kept us informed on everything that was going on.
    Reply from Cyd West
    November 22nd, 2024 05:39 PM
    I'm thrilled to hear that you had such a positive experience with us at First Community Mortgage. It's always my team's goal to keep our clients informed and treated with the utmost respect. Your review truly made my day, Donald. Thank you...
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    About
    Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    USDA Loans
    Specialities
    Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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    Positions
    • First Community Mortgage - Sr. Vice President
      Dec 1st, 2003 - Current
    Memberships
    • Central Texas Home Builders Association
    • Fort Hood Association of Realtors
    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 405392
    Gallery
    Cyd West - Gallery Photo
    Awards
    President's Club 2025
    President's Club 2...
    Achievements
    • Harker Heights Citizen of the Year 2019
    • Graduate Southwestern Graduate School of Banking-SMU
    • Central Texas College Distinguished Alumni 2026
    Hobbies
    • Travel
    • Reading
    • Watching sports of all kinds
    • View All
    Disclaimer
    All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender