Cyd West
SVP Senior Loan Officer | NMLS # 405392
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Swift advice and thorough explanations
First time home owners and our experience was very smooth and stress free. Thank you for being a part of this wonderful journey with us.
Reply from Cyd West
May 27th, 2025 02:40 PM
I'm thrilled to hear that your first home buying experience was smooth and stress-free. It was an honor to be part of this wonderful journey with you. Thank you for your kind words and congratulations on your new home!
The team Was able to explain our required documents and assisted with answering any questions we had
Reply from Cyd West
May 12th, 2025 04:48 PM
I'm glad our team could assist you with your documentation and answer your questions. Your satisfaction is important to us, and we appreciate your positive feedback. Please reach out to me if there are any questions in the future. My team is...
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They went above and beyond on numerous occasions during this process with us. They were always willing to answer questions and help us.
Reply from Cyd West
May 6th, 2025 06:42 PM
I'm thrilled to hear that you felt supported throughout the process. It was my pleasure to assist you and answer your questions. Thank you for your kind words and positive feedback. Please reach out if I or my team can be of assistance to you...
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.thank you very much
Reply from Cyd West
May 6th, 2025 06:43 PM
I'm glad to have been able to assist you. Thank you for your kind words, Larry. We at Team West hope that you and Shannon have many happy years in your new home. Cyd, Laura and Macy
Customer service was outstanding. Constant communication on what needed to be done.
Reply from Cyd West
May 1st, 2025 04:24 PM
I'm glad to hear that you found the customer service outstanding and appreciated the constant communication throughout the process. It was a pleasure assisting you, Todd, and I look forward to serving you again in the future. Please reach out...
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Friendly , fast, professional service.
Reply from Cyd West
April 29th, 2025 07:00 PM
I'm thrilled to hear that you found the service friendly, fast, and professional. It was a pleasure assisting you, and I appreciate your positive feedback. Please reach out to me or my team if we can be of any assistance to you in the future....
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Great customer service, responsive, knowledgeable.
Reply from Cyd West
April 28th, 2025 12:00 AM
I'm thrilled to hear that you found the customer service to be great and responsive. It was a pleasure assisting you, and I'm glad my knowledge could be of help. Thank you for your kind words and for choosing First Community Mortgage.
We were updated for every step of the process . Everyone was so friendly
Reply from Cyd West
March 12th, 2025 09:53 PM
Courtney,Thank you for your 5 star rating and for your kind comments. I'm happy that my team kept the lines of communication open throughout the process. It is always our goal to end the transaction with a new friend and I'm glad we hit the...
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It was very difficult to work with someone as a trucker who did not call until the last minute to have me sign things. I specificly ask for phone calls since I cannot text or connect with emails over the road. A simple heads up for sending...
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About
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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Positions
- First Community Mortgage - Sr. Vice PresidentDec 1st, 2003 - Current
Memberships
- Central Texas Home Builders Association
- Fort Hood Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 405392
Gallery
Awards
President's Club 2...
Achievements
- Harker Heights Citizen of the Year 2019
- Graduate Southwestern Graduate School of Banking-SMU
- Central Texas College Distinguished Alumni 2026
Hobbies
- Travel
- Reading
- Watching sports of all kinds
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Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender