Cyd West
SVP Senior Loan Officer | NMLS # 405392
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Reviews from Web
Didnt have much of any communication with Cyd. Since she was out of Office , Macy helped us with our loan application and getting all of the information that was needed/required. was very knowledgeable , friendly and communication was clear....
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Reply from Cyd West
August 14th, 2025 04:47 PM
Marcia, thank you for taking the time to share your experience. Although we didn't have much direct communication, I'm pleased to hear that Macy and Laura were able to assist you so effectively. It's crucial that your loan process was smooth...
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Cyd and her team made the process so easy and worked to get me the beatvrate best rate and deals to the absolute end. Higly Highly recommend!
Reply from Cyd West
August 7th, 2025 05:07 PM
Kate, thank you so much for your kind review. I'm really happy to hear that the process felt smooth for you and that I could help secure a great rate and deals. Your recommendation means a lot to me, and I'm grateful for your trust in my team....
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The whole team was very helpful in this long process that was out of our control. They really pulled through and got things done and kept us informed of all steps needed to complete and get us in our home.
Reply from Cyd West
August 5th, 2025 05:10 PM
Tricia, I'm so pleased to hear that the team was able to assist you effectively throughout such a challenging process. It's important to me that you felt supported and kept informed every step of the way. Your feedback is incredibly meaningful,...
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Dawn Todman, Becky, Laura and Steven and the Shine Team!!! Never experienced such patience and GREAT customer care from a team like this!! Dawn Todman was BEYOND AWESOME!!! She was patient, caring and understanding in our home search and we...
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Reply from Cyd West
August 1st, 2025 01:31 PM
Elizabeth, I'm grateful for your kind words and thrilled to hear about your experience with Dawn, Becky, Laura, Steven, and the Shine Team. It’s wonderful to know that their patience and customer care left such a positive impression during...
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Customer Service
Reply from Cyd West
August 1st, 2025 01:31 PM
Luis, thank you so much for highlighting the service you received. I'm pleased to hear that your experience was positive. Providing excellent customer service is something I take to heart, and your feedback is genuinely appreciated. If there's...
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You cared whether we got our house or not.
Reply from Cyd West
July 28th, 2025 03:31 PM
I'm truly glad to know that you felt cared for during your home-buying journey. Ensuring that you were supported and informed throughout the process was important to me. If there's anything more you need or any questions you may have in the...
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Really easy to work with, and very helpful!
Reply from Cyd West
July 3rd, 2025 03:27 PM
I'm thrilled to hear that you found the process easy and helpful. It was a pleasure working with you, and I appreciate your kind words. My team and I will be ready when you are ready to purchase the next home. Take care and welcome to Harker...
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Amazing communication and help through the process!
Reply from Cyd West
July 1st, 2025 04:07 PM
Katie - I'm thrilled to hear that you found the communication and assistance throughout the process amazing. It was a pleasure working with you, and I appreciate your feedback. Please reach out to me or any member of the team if we can be of...
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The team was on top of things and was never lacking in effort
Reply from Cyd West
July 1st, 2025 04:08 PM
I'm thrilled to hear that you found our team diligent and proactive. It was a pleasure working with you, and I truly appreciate your kind words. Your home is so cool and I know you are going to love it there. Please reach out to me or any member...
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Cyd ensured that we received the best deal based on our qualifications . She is very professional, knowledgeable and had excellent communication skills.
Reply from Cyd West
June 29th, 2025 10:52 PM
I'm thrilled to hear that you had such a positive experience, Antonio. It was a pleasure assisting you to secure the best deal based on your qualifications. Thank you for your kind words about my professionalism, knowledge, and communication...
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About
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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Positions
- First Community Mortgage - Sr. Vice PresidentDec 1st, 2003 - Current
Memberships
- Central Texas Home Builders Association
- Fort Hood Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 405392
Gallery
Awards
President's Club 2...
Achievements
- Harker Heights Citizen of the Year 2019
- Graduate Southwestern Graduate School of Banking-SMU
- Central Texas College Distinguished Alumni 2026
Hobbies
- Travel
- Reading
- Watching sports of all kinds
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Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender