Cyd West
SVP Senior Loan Officer | NMLS # 405392
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Ms. West made this process extremely stress-free. I have honestly never received such amazing customer service, her level of enthusiasm and friendliness was unmatched. This has been an incredible exerience experience and it makes me want to...
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Reply from Cyd West
December 31st, 2025 11:49 PM
Derek, it's fantastic to hear that you found the process stress-free. I appreciate your kind words about the service you received and am pleased to know that my approach made a positive impact. It was definitely a pleasure to work with you...
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Being supported by people I trust and who have my best interests at heart. Fantastic communication, even if there were hiccups. So ready and willing to help me any time I needed. I am so very grateful for all of you ~
Reply from Cyd West
December 31st, 2025 11:51 PM
Nin, thank you for sharing such a heartfelt review. I'm glad to hear you felt supported and that our communication met your expectations, even when challenges arose. Your trust means a lot to me, and I'm grateful for the opportunity to assist...
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Cyd, Macy and Laura were so easy to work with, stayed on top of everything having to do with our loan and helped us close quickly.
Reply from Cyd West
December 29th, 2025 10:46 PM
Jonathan, it's great to hear that working with Macy, Laura, and me was a smooth experience for you. I'm pleased we could stay on top of all the loan details and help you close quickly. If you have any further questions or need assistance down...
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The communication and prompt response was such a help!
Reply from Cyd West
December 22nd, 2025 07:16 PM
Robert, I’m glad to hear that you found the communication and quick responses helpful. Ensuring you felt supported throughout the process is important to me. If you have any more questions or need assistance, please feel free to reach out at...
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No comment.
It felt very unorganized. We were signing the same paperwork multiple times. Many errors in it. There were too many people involved in the process. All necessary documents should be requested at once to streamline the process instead of here...
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Reply from Cyd West
December 11th, 2025 02:49 PM
Shelley, I appreciate you taking the time to share your thoughts and concerns about the process. I'm sorry to hear that it felt unorganized and overwhelming for you. It’s important to me that each step is as smooth and personal as possible,...
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Cyd was absolutely incredible to work with. As a first-time homebuyer, I had a million questions and anxieties, and she handled every single one with so much patience and kindness. She was always communicative, kept me informed at every step,...
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Reply from Cyd West
December 2nd, 2025 05:02 PM
Jennifer, I truly appreciate your kind words and am glad to hear that your experience as a first-time homebuyer was a supportive one. It’s important to me that you felt informed and at ease throughout the financing process, and I'm glad I could...
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Cyd is the best loan officer we have ever worked with and second place isn't even close. She and her team have made every step of this process as pain free and pleasant as possible. I highly recommend Cyd to anyone that is shopping for a mortgage...
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Reply from Cyd West
December 1st, 2025 10:34 PM
Lynn, I truly appreciate your kind words and recommendation. It means a lot to know that my efforts, along with my team's, helped make the mortgage process easier for you. Your willingness to work with me again is the greatest compliment I...
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Very smooth proces, with knowledge team that were always available to answer any questions I had.
Reply from Cyd West
December 1st, 2025 10:35 PM
Matthew, it's great to hear that you found the process smooth and that the team was able to assist with any questions you had. Providing support and clear communication is really important to me. If there's anything else you'd like to discuss...
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Everyone's patience and kindness
Reply from Cyd West
November 14th, 2025 05:15 PM
Dawn, I appreciate you taking the time to share your feedback. It's wonderful to know that the patience and kindness you experienced met your expectations. If there's ever anything else you need or any questions arise, feel free to reach out...
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About
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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Positions
- First Community Mortgage - Sr. Vice PresidentDec 1st, 2003 - Current
Memberships
- Central Texas Home Builders Association
- Fort Hood Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 405392
Gallery
Awards
President's Club 2...
Achievements
- Harker Heights Citizen of the Year 2019
- Graduate Southwestern Graduate School of Banking-SMU
- Central Texas College Distinguished Alumni 2026
Hobbies
- Travel
- Reading
- Watching sports of all kinds
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Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender