Cyd West
SVP Senior Loan Officer | NMLS # 405392
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed th... Show More
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Cud and team were very knowledgeable, professional and proficient. They asked for everything that was needed upfront and were always available if I had questions. This was a smooth process. Thanks!
Reply from Cyd West
July 2nd, 2026 03:15 PM
Felecia, I'm glad to hear that you found our team knowledgeable and professional throughout the process. It's great to know that everything went smoothly and that we could be available for your questions. Thank you for your kind words!
From start to finish the team was fantastic. They commujnicated well, took time to explain, worked their tails off to make sure we got the best rate and closed on time. Can't say enough good things about them. We are extremely greateful for...
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Reply from Cyd West
April 27th, 2026 08:40 PM
Justin, I'm happy to hear that you had such a positive experience with the team from start to finish. It's wonderful to know they communicated clearly and worked hard to secure the best rate for you. Your gratitude and kind words mean a lot,...
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Cyd and her team always make the loan process easy!
Reply from Cyd West
April 22nd, 2026 04:07 PM
Carrie, I appreciate your kind words about the ease of the loan process. It's great to know that my team and I could provide a smooth experience for you. If you have any more feedback or need further assistance, feel free to reach out anytime....
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Mrs. West and her team made everything feel simple and stress-free. They were always available, super helpful, and explained everything clearly. We felt supported the entire time and are so thankful for all their hard work. Highly recommend!...
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Reply from Cyd West
April 6th, 2026 08:29 PM
Angie, I truly appreciate your thoughtful words. It's heartening to know that the process felt simple and stress-free for you. Being available and providing clear explanations is always my goal, and I'm delighted to hear that you felt supported...
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Feeling of excitement and how staff made us feel special.
Reply from Cyd West
April 6th, 2026 05:24 PM
Paul, it's fulfilling to know that your experience left you feeling excited and valued. Creating a special and positive atmosphere is important to me, and I’m glad the team was able to deliver that for you. Thank you for sharing your thoughts,...
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Thank you for making us a priority. I appreciate the effort on our behalf. Very easy and smooth process.
Reply from Cyd West
April 6th, 2026 05:24 PM
I appreciate your kind words, Jeffery. It's important to me that you felt prioritized and that the process was smooth for you. Thank you for allowing me to assist and for your thoughtful feedback. If there's anything further I can do, please...
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The communication from this team was great. The utilization of all forms of contact from text, email and the app truly made this an easy process.
Reply from Cyd West
March 2nd, 2026 06:59 PM
Angela, I'm glad to hear that the communication made the process easy for you. Utilizing various forms of contact is something my team prioritizes to ensure everything goes smoothly. Your feedback means a lot, and if you have any more questions...
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Everybody i spoke with was real nice and communication was straight forward in all nice to work
Reply from Cyd West
February 4th, 2026 06:39 PM
Clinton, I'm glad to hear that your interactions with everyone involved were pleasant and that communication was clear throughout the process. It's important to me that you had a straightforward experience. If there's anything else I can assist...
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Attention to detail, constant communication via emails and telephone calls, assisting with recovering information needed for the closing date, and the smiles from each and everyone during the process.
Reply from Cyd West
January 2nd, 2026 01:51 AM
Alex, I truly appreciate your kind words. It's great to know that the attention to detail and constant communication provided you with a positive experience. Keeping the process smooth and ensuring all necessary information is ready for closing...
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The communication was there from beginning till the end. She was always there when we had a question. She made it pleasant journey and the whole Shine Team. Thank you.
Reply from Cyd West
January 2nd, 2026 01:53 AM
Stephanie, it’s heartening to know that you felt well-supported throughout your journey. I’m glad the communication met your expectations and that my team and I could assist whenever you had questions. Your feedback about making the process...
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About
Cyd has worked in various capacities of the mortgage and banking industry for over 31 years. Cyd began her banking career in 1978, upon graduation from high school. She worked at the same local bank for over 25 years where she progressed through the departments before eventually becoming a loan officer. Cyd has been a consumer lender, commercial lender and mortgage lender. When offered the opportunity to work for First Community Mortgage in 2003, she was excited to concentrate all of her experience and expertise toward mortgage lending. Since the very beginning, Cyd has been one of the leaders in production at First Community Mortgage and currently serves as Senior Vice President.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Home Loan Products - VA, FHA, Conventional, USDA, Bond (down payment assistance) and Tex Vet Loans
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Positions
- First Community Mortgage - Sr. Vice PresidentDec 1st, 2003 - Current
Memberships
- Central Texas Home Builders Association
- Fort Hood Association of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 405392
Gallery
Awards
President's Club 2...
Achievements
- Harker Heights Citizen of the Year 2019
- Graduate Southwestern Graduate School of Banking-SMU
- Central Texas College Distinguished Alumni 2026
Hobbies
- Travel
- Reading
- Watching sports of all kinds
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Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender