
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Highly recommend working with Matt Krasnoff from First Federal. He helped me with my refi recently and was quick to answer my questions, didn’t waste time, and was candid about the options (no fluff!), which I appreciated. Definitely would...
read more
Reply from Owner
September 26th, 2025 02:36 PM
Hey Megan! Thank you so much for leaving us a review!
Michael was perfect being helpful and keeping us on target with all the paperwor.
Reply from Michael Argula
September 11th, 2026 11:10 PM
I’m pleased to know that you found my assistance helpful and that I was able to keep everything on track with the paperwork. It was great working with you. If you have any further questions or need additional support, feel free to reach out....
read more
Clear and fast communication and was always very helpful with questions I had
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm grateful for your positive feedback. It's satisfying to know that you found the communication clear and the support helpful. I'm always here to assist with any questions, so don't hesitate to reach out if you need anything else in the future....
read more
Always updated info when requested and very professional...Linda Goodwin
Made everything easy
Reply from Juley Henry
September 11th, 2026 11:10 PM
Scott, I'm glad to hear that I could make things easy for you. It means a lot to me knowing that your experience was smooth and straightforward. If there's anything more you need assistance with, please don't hesitate to reach out.
Absolutely hands on fabulous and very quick to respond
Jamie was wonderful to work with! She was on top of everything through out the whole process . She was always available to answer any questions my client or I had and kept everything running smoothly!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Lisa, I appreciate your feedback. It was a pleasure working with you and ensuring things moved smoothly. Being accessible to answer any questions is important to me, and I'm glad I could assist both you and "other" Lisa through the process....
read more
Melanie was a pleasure to work with.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to know that you had a positive experience working with me, Jason. Thank you for your kind feedback. If you need any further assistance in the future, don't hesitate to reach out.
I didn’t start out with Casey as my broker, but I’m incredibly grateful he stepped in when I needed help navigating a tough situation with my previous one. From day one, Casey was consistently communicative, impressively knowledgeable, and...
read more
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm really glad to hear about your positive experience, West. It was a pleasure stepping in to assist you, especially as you navigated the complexities of being a first-time homebuyer. Your kind words about my communication and guidance mean...
read more
Jaime always is on top of everything if we had any questions at all he always helped us understand and explain any thing we weren't sure of. Thanks Jaime we appreciate all you do!
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I really appreciate your feedback, Cheyenne. It's great to know that my efforts to keep you informed and assist with any questions were helpful. Thank you for your kind words, and feel free to reach out if you need anything further at First...
read more
491–500 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.