First Federal Bank, Jacksonville, FL

Jacksonville, FL

4.92

(3,988)

Mortgage

Mortgage Loan Officer

Contact Info

(904) 645-7111

Jacksonville, FL

https://www.ffbf.com

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.92

(3,988)

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Casey helped our client through the process of purchasing their home and made it seemless.

Timely and constant communication, always available, knowledgeable, kind, patient and willing to go the extra mile.

Reply from Juley Henry

September 11th, 2026 11:10 PM

Kevin, I appreciate your review. It's great to hear that you found my communication timely and consistent, and I'm glad that my knowledge and availability met your expectations. Being patient and going the extra mile for clients like you is...

I loved she was always aware of the pros.

Reply from Gina Ortiz

September 15th, 2026 09:51 PM

I'm glad to hear you had a positive experience, Armando. It's great that my attentiveness was helpful to you. If there's anything more I can do, feel free to reach out. Thank you for choosing First Federal Bank.

Jamie was outstanding in all phases of this transaction.

Reply from Jamie Chenoweth

September 15th, 2026 09:49 PM

Jud, I appreciate your feedback. I'm glad to hear that everything went smoothly during the transaction. If you have any more questions or require further assistance, please don’t hesitate to reach out. XOXO, Jamie

I can't begin to explain how grateful I am for Matt. He made the entire process so easy for me. I really could not have done this without him. He's honestly the best there is ! Thank you much Matt!

Reply from Owner

September 15th, 2025 02:14 PM

Thank you so much for leaving us a review, Maralyn! We are so happy that we could help.

Customer service and communication made for a smooth transaction.

Stan answered any and all questions my clients or I had during this entire process. He responded in a timely fashion and his response was a calming force during this rather complicated transaction. No matter if my client had a question or if...

We always were in great communication about the purchasing process .

Reply from Jamie Chenoweth

September 15th, 2026 09:49 PM

Joseph, thank you for sharing your feedback. I'm pleased to know that our communication throughout the purchasing process was effective. Open and clear communication is something I believe is essential. If there's anything more I can assist...

I never have to worry about what is happening with the loan when Betsy is handling it...super communication and she keeps in touch with our customer all the time...great service!

case explained everything, answered all questions and was always available

Reply from Casey Sorensen

September 11th, 2026 11:09 PM

I appreciate your review, Jennifer. I'm pleased to hear that I was able to provide clear explanations, answer all your questions, and be available when you needed. If there's anything else you require or any additional questions come up, don't...

501–510 of 3988

About

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Time Zone

Eastern Standard Time (EST)

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