First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Hugh M B
ORANGE PARK, FL
Posted on September 30th, 2025 06:13 PM
It was a very easy process.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm glad to hear that you found the process easy. Making sure your experience is straightforward and hassle-free is important to me. Thank you for your feedback and for choosing my services with First Federal Bank.
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Betsy was always quick to respond and explained everything very well.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I appreciate your review, Cheryl. It's great to know that my responsiveness and clear explanations were helpful to you. If you have any more questions or need further assistance, don't hesitate to get in touch.
Communication
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Thank you for the high rating, Virginia. I'm glad to see that communication was a key part of your experience. If you have any further questions or need assistance, feel free to reach out anytime.
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Betsy was great helping my client with their mortgage. She stayed on top of everything, kept us in the loop, and made the whole process easy. My client felt comfortable the whole time. I’d definitely use her again and recommend her.
He walked us through every step and made it a easy process.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm pleased to know that you found the process straightforward, Camron. Guiding you through each step was my aim, and I'm glad it made things easier for you. Should you have more questions or need assistance in the future, I'm just a call away....
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Great communication with Jaime
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
It's encouraging to hear that you had a positive experience with my communication, Antonio. Your feedback is appreciated, and if there's anything more you need from me at First Federal Bank, please don't hesitate to reach out.
Mike was great to work . He kept me informed throughout the entire transaction!
Review
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Jaime OrtizGreat communication and meeting deadlines
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Jaime OrtizJaime was Able to close these past clients two weeks early!
Great job!
We had very wonderful experience wirh Casey Sorensen, he kept us in the loop from the beginning to the end. We will definitely use him in the future!! Thank you!!
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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