
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
You help the customer with your knowledg
Juley gets the job done and to the closing table.
Enjjoyed working with you
Betsy Gordon was extremely helpful and always there when we had questions. She is very informed and available. I would recommend her in a flash! Thank you, Betsy!
If the bank had of automaticly put a TOD on everyones account, this way the children could skip Probate all together. This is what a trust was designed to do! So we do not understand why she was not informed of all of this Red Tape. I will...
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She was a great advocate. She knew her job. She was always pleasant. She answered my questions many times off the clock. She was dedicated to provide service. She got my loan approved even when other doubted me. I love her!!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Taylor, I appreciate your kind words and am grateful for the opportunity to support you through this process. I'm pleased that my efforts made a positive impact on your loan approval. If there's anything more I can do for you, please feel free...
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Theresa was very helpful through the whole process. She was very communicative and was readily available to answer any questions.
Great customer service and support
Reply from Owner
September 10th, 2026 12:07 PM
Thank you for your kind review and continued support. We truly appreciate your trust in our bank and are glad to hear about your positive experience.
We closed!!
Ana was amazing! The whole process was made incredibly easy for us, and she is very knowledgeable when it comes to mortgages. She helped guide us in the right directions with the different loan options, and was always available to answer our...
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Reply from Ana Guzman
September 11th, 2026 11:07 PM
I'm happy to hear that you found the process easy with my assistance, Geoffrey. I appreciate your kind words about my knowledge and availability. If you have any further questions or need additional guidance, I'm here to help.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.