Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Sue made what would've been a stressful experience much less so and the online platform was easy to use.
Reply from Sue Leydig
August 31st, 2026 01:39 PM
David, I'm pleased to hear that I could help make the process less stressful for you. It's good to know that you found our online platform easy to use. Thank you for taking the time to share your experience.
Shawn Chappell at Waterstone Mortgage NMLS #473668 has received a review with 5 star rating from Abbey/Chris S
Reply from Owner
August 31st, 2026 01:59 PM
Abbey/Chris, thank you for the great rating! I'm pleased to know you had a positive experience with Waterstone Mortgage.
Shawn and Valerie were great at helping us understand the whole process and really breaking down each step so we knew we were confidently making the right decisions. They were both always quick to respond at all hours of the day when we had...
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Reply from Shawn Chappell
August 31st, 2026 08:02 PM
Christopher, I'm pleased to hear that Valerie and I could assist you in understanding the process and making confident decisions. It's great to know that our responsiveness made a positive impact. Thank you for your trust, and I look forward...
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Felix M
Reply from Owner
August 31st, 2026 01:59 PM
Felix, thank you for the great rating! I'm pleased to know your experience was positive.
Carol and her team were communicative and supportive throughout this process super grateful.
Reply from Carol Zink-Mailloux
August 31st, 2026 04:37 PM
Felix, I'm happy to hear that you found my team and me communicative and supportive during the process. Your gratitude means a lot to us.
I want to preface my comments by clarifying that my feedback is not a reflection of Ashley’s ability to perform the responsibilities of her position. Rather, it reflects my experience as a first-time homebuyer and areas where I felt I would...
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Reply from Ashley Kargar - Waterstone Mortgage
August 31st, 2026 03:55 PM
Tiffany, I appreciate your detailed feedback and understand the challenges you faced as a first-time homebuyer. I'm sorry to hear that certain aspects of the process weren't as clear as they should have been. Your insights are invaluable, and...
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Excellent friendly professional
Reply from Dawn Orbits
August 31st, 2026 06:36 PM
Patrick, thank you for your kind words. I'm glad to hear you found my service at Waterstone Mortgage excellent and professional. If you need any further assistance, feel free to reach out.
We got the house we wanted and we are happy with the help we receIved from Waterstone mortgage to get this done.
Reply from Gwen Swain
August 31st, 2026 07:55 PM
Daniel, I'm happy to know that you secured the house you wanted with our help. Thank you for sharing your positive experience with Waterstone Mortgage.
Great support all the way through the mortgage process. Always reachable for any questions.
Reply from Robert Morris
August 31st, 2026 02:06 PM
Philipp, I appreciate your kind words about the support you received throughout the mortgage process. It's good to know that I was always reachable for your questions. Thank you for sharing your experience!
Last minute stress from underwriting because they didn't actually read my divorce degree was frustrating and unnecessary
Reply from Gwen Swain
August 31st, 2026 01:21 PM
Magnum, I'm sorry to hear about the frustration you experienced with the underwriting process. Your feedback is important to me, and I encourage you to reach out directly so I can address any remaining concerns.
711–720 of 26879
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions