

Waterstone Mortgage, Brookfield, WI
Brookfield, WI

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
When working with Brittani Ratcliffe as a First Time Homebuyer she worked hard and immediate to get our loan terms and pricing pre approval but after that was absolutely no help. I would call leave messages and texts to get no reply. My insurance...
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I've worked with Shawn for years and he is the best at what he does. Great communication, always is straightforward and we always close on time!
Reply from Owner
May 28th, 2026 02:33 PM
Thank you, Alicia, for your kind words. I'm happy to hear that you've had such a positive experience with my communication and timeliness. Working with you over the years has been wonderful, and I appreciate your trust in me.
Shawn always gets it done! He keeps us updated, gives us a heads up on any potential issues and our client love him!
Reply from Shawn Chappell
May 28th, 2026 02:13 PM
Thank you, Alicia, for your kind words. I'm pleased to know that you and your clients appreciate the updates and support I provide. It's great working with you!
Gracias por el apoyo y el profesionalismo con el que apoyaron en la compra de la casa de mis sueños
Reply from John Gabaldon
May 28th, 2026 01:26 PM
Eglys, agradezco mucho tus amables palabras sobre mi apoyo y profesionalismo. Me alegra saber que pude ayudarte en la compra de la casa de tus sueños. Si necesitas algo más, por favor, no dudes en decírmelo.
Would highly recommend Robert Morris and his Waterstone team. They have helped us with both an initial financing of a home purchase and a refinancing, and both experiences have been excellent!
Reply from Owner
May 28th, 2026 02:33 PM
I'm grateful for your recommendation, Jeffrey. It's appreciated to hear that both your initial financing and refinancing experiences with my team at Waterstone were excellent. If you ever need further assistance, please don't hesitate to reach...
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Robert and team were responsive, helpful, and communicate clearly at all times. This was our second experience with Waterstone and it was every bet as good as the first.
Reply from Robert Morris
May 28th, 2026 01:20 PM
Jeffrey, thank you for sharing your experience. I'm pleased to know that you found our team responsive and helpful throughout the process. It's great to hear that your second experience with Waterstone was just as good as the first. If you...
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Mary Beth was apleasure a pleasure to work with. She made a complicated situation easier to navigat. When questions came Or I just blantly didnt understand, she had answers and explanations. What I love the most is that over the years I have...
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Reply from Mary Beth Henderson
May 22nd, 2026 04:40 PM
It was truly my pleasure to help you, Lakesha!! Delighted that all worked out well and you’ll be settling into your beautiful new home. Have a lovely summer!
Southlake, TX has received a review with 5 star rating from Vicci B
The communica and accessibility of the team is stellar. Cole & Karen are the prefect lender partners
Reply from Cole Holmes
May 28th, 2026 01:07 PM
I'm grateful for your positive feedback, Vicci. It's appreciated to hear that you found our communication and accessibility stellar. Karen and I strive to be the perfect lender partners for our clients. If there's anything else we can do for...
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Carol is amazing!!
Reply from Owner
May 28th, 2026 02:33 PM
Debi, I appreciate your kind words. I'm happy to have been able to assist you!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions