

Waterstone Mortgage, Brookfield, WI
Brookfield, WI

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Carol is very pleasant and efficient to work with and my clients really enjoy working with her. She goes above and beyond to help them with the purchase of their new home. Time is of the essence and Carol makes that seem effortles. Thank you,...
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Reply from Carol Zink-Mailloux
May 28th, 2026 08:27 PM
Debi, thank you for your thoughtful review. I appreciate hearing that both you and your clients have had a positive experience. It's appreciated to know that my efforts to provide timely and efficient service are valued.
Very courteous, professional and communicative
Reply from Jason Pike
May 28th, 2026 06:38 PM
Katherine, thank you for your kind words. I'm pleased to know that you found my service courteous, professional, and communicative.
your team using accurate numbers instead of guessing would have been great. Went from being told wed we'd be getting 3k back for 4+ weeks to then owing 9k 6 days before closing as we as buyers raised concern. your team made a huge mistake and...
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Reply from Waterstone Mortgage
May 21st, 2026 05:38 PM
Thank you for the feedback. We understand how frustrating last minute changes to closing numbers can be. There were multiple parties involved in the transaction, but we should have done a better job obtaining, verifying, and communicating the...
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Walter Schulz is awesome! He was so helpful to us when we really needed help. He worked meticulously, efficiently, explained everything well, and really cared about getting the job done judiciously. I would highly recommend him.
Reply from Owner
May 21st, 2026 12:26 AM
Thank you, Sue, for the wonderful review. We're thrilled Walter was able to help when you needed it and that his thorough, efficient, and caring approach made a difference. We’ll be sure to pass your high recommendation along to him. Please...
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Rylie at Waterstone Mortgage makes the home-buying process smooth and stress-free. Her communication is outstanding, and she provides support and guidance every step of the way. I highly recommend!
Rylie helped me and my fiancee understand all the home loan processes and going through all our questions about our first time buying a home! Definitely will bring people to her when I have some people looking to purchase a home!
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Reply from Rylie Schaller
June 4th, 2026 04:23 PM
Jaron, I'm grateful for your kind words and pleased to hear that I could help you and your fiancée with understanding the home loan process. It's appreciated to know you'd recommend me to others looking to purchase a home. If you have any more...
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Excellent communication and services
Reply from Owner
May 20th, 2026 10:45 PM
Thanks so much, Drew! We're thrilled our communication and services met your expectations. We appreciate you taking the time to leave this review and look forward to helping you again in the future. If you need anything, feel free to reach...
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Mark showed up and showed out. He was easy to work with, clear in his communication, and very responsive. As a real estate agent, its important that we feel like our mutual clients are in good hands. It was nice not to have that concern with...
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Reply from Owner
May 20th, 2026 09:20 PM
Thank you, Greg! It’s was a pleasure to work with you! You’re a true professional ! I look forward to working more with you!
Joe was awsome and easy to work with. he consistenly checked in with me to see how things were going and to make sure everything with my home purchase was going smoothly
Reply from Joe Amato
May 20th, 2026 08:15 PM
Another smooth purchase closing! Nicole Kelly - the buyers agent, did a amazing job too.
Enjoy your new home. Thank you for your business. Joe
Friendly professionals who are efficient with their work!
Reply from Carol Zink-Mailloux
May 27th, 2026 05:51 PM
Hannah, thank you for your positive feedback. I'm pleased to hear that you found us friendly and efficient. It was great working with you!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions