Waterstone Mortgage, Brookfield, WI
Brookfield, WI
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
She's awesome very knowledgeable, welcoming, attentive, and much more. 10 out of 5 starts great experience on something so tough to do with the recent economy. definitely recommend to anyone looking to purchase a home.
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Reply from Amy Battin
July 2nd, 2026 03:25 PM
Thank you for your kind words, Daniel. I'm happy to know that I could provide a welcoming and attentive experience during these challenging times. Your recommendation means a lot to me. If you have any questions or need further assistance,...
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Great team to work with! process was smooth and always quick to respond to any questions or concerns you may have! happy with the service and everyone involved to make things happen even when I thought it may have not been possible!
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Reply from John Gabaldon
July 2nd, 2026 03:20 PM
Edel, I'm glad to hear that you were happy with the service and found the process smooth. It's nice to know that our team was able to respond quickly to your questions and help make things happen for you. If there's anything more I can do,...
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Janie Fagan has received a review with 5 star rating from Lonell C
Reply from Owner
July 3rd, 2026 02:13 PM
Lonell, thank you for the rating! I'm pleased to know you had a positive experience with my services at Waterstone Mortgage.
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Janie was very professional as well as helpful and pleasant to work with in and out of the office. The buyers transaction was smothe without any hiccups!!! 10 out 10
Reply from Janie Fagan
June 29th, 2026 06:32 PM
Thank you so much for the wonderful review! I truly appreciate your trust and partnership. It was a pleasure working together, and I'm so glad we were able to provide your buyers with a smooth, stress-free closing. Having great Realtor partners...
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Amy answered all questions in a way you can understand. She explained the whole process. she made everything so easy and smooth. Would recommend her to anyone looking to buy a house ❤️
Reply from Amy Battin
July 2nd, 2026 01:33 PM
Mercedes, I appreciate your kind words and recommendation. I'm glad to hear that I could make the process easy and smooth for you. If you have any more questions or need assistance in the future, feel free to reach out.
Great response time and friendly.
Reply from Sue Botelho at Waterstone Mortgage ...
June 25th, 2026 12:48 PM
Thank you for the review! And congratulations!
I felt the underwriting was repetitive and they really did not understand my finances . They only counted 42 percent of my income even though it was completely documented . That being said Tina and her team made it work which was the ultimate...
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Reply from Tina Del Casale
July 2nd, 2026 10:04 PM
Glenn,There is definitely a difference between commercial and residential underwriting. Commercial underwriting focuses primarily on cash flow, while residential underwriting typically averages income over a two-year period. It can be frustrating...
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Cathy goes above and beyond to help buyer and agent have a smooth transaction - thank you so much!
Reply from Cathy Bishop
August 6th, 2026 06:29 PM
Thank you for your thoughtful review, Aileen! It’s been a joy working alongside you. You bring such great energy, professionalism, and care to your buyers, and do an amazing job. Grateful for the opportunity to partner with you and looking...
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Oklahoma Mortgage Group - Mike David has received a review with 5 star rating from Trina D
Reply from Owner
July 3rd, 2026 02:11 PM
Thank you for the 5-star rating, Trina. I appreciate your support!
Went above and beyond for buyers!
Outstanding communications
Reply from Mike David
July 2nd, 2026 08:21 PM
Trina, I'm grateful for your kind words. It's good to hear that the communication was effective and that I could support your buyers throughout the process. If there's anything more I can help with, feel free to reach out.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions