

Waterstone Mortgage, Brookfield, WI
Brookfield, WI

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jason did a great job walking us through each step and making sure we understood everything. We highly recommend him to anyone looking for a mortgage company!
Reply from Waterstone Mortgage - Jason Knobbe
July 2nd, 2026 06:02 PM
Thank you, Rebekah, for your kind recommendation. I'm glad to hear that I could guide you through each step and ensure everything was clear. If you or anyone you know needs further assistance, I'm here to help.
EDIT: In response to Andy’s reply: our house selling price never changed after we accepted an offer over a month before closing. We received seller net sheet estimates (minus utilities) multiple times from our realtor. If something was missing...
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Reply from Owner
June 26th, 2026 11:59 AM
Thank you for your feedback. We do want to clarify that your cash to close for the purchase of your new home never changed. The change was to the estimated proceeds from the sale of your current home.When selling a home, it is the listing agent’s...
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Excellent service, professionalism and communication from beginning to end!
Reply from Owner
July 3rd, 2026 02:14 PM
Yvette, I'm pleased to know that you experienced excellent service, professionalism, and communication throughout the process. Thank you for sharing your experience!
Shannon and Roseanne did a phenomenal job from beginning to end. They were friendly, professional and provided constant communication every step of the way.
Reply from Shannon Schroeder
July 2nd, 2026 05:29 PM
Yvette, I appreciate your kind words about both Roseanne and me. It's wonderful to hear that our friendly and professional approach, along with constant communication, made a positive impact on your experience. Thank you for sharing!
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Marcella S
Reply from Owner
June 28th, 2026 06:32 PM
Thank you, Marcella!!!!
Sue is highly competent, well-informed, supportive, and prompt . I wholeheartedly recommend her for anyone seeking a seamless transaction.
Reply from Sue Botelho at Waterstone Mortgage ...
June 25th, 2026 05:33 PM
Thank you, Marcella! It's always a pleasure working with a professional Realtor such as yourself and I hope your clients realize how much they benefit from your knowledge and your experience! I look forward to working with you again soon!
Jason was very helpful in determining when we should lock our interest far
Reply from Jason Pike
July 2nd, 2026 05:02 PM
Robert, I'm glad to hear that I could assist you with the timing of locking in your interest rate. If you have any further questions or need more assistance, feel free to reach out.
Exceptional and timely service for my clients!!!
Reply from Brynn Atencio
July 2nd, 2026 04:56 PM
Deanna, I appreciate your positive feedback. I'm glad to know that the service I provided was both exceptional and timely for your clients. Thank you for sharing your experience!
Jeff and the team handled everything with great care and attention to detail. The communication was thorough and we had complete faith and trust throughout the proces.
Reply from Jeff Anklam
July 2nd, 2026 04:51 PM
Kole, I appreciate your kind words about the care and attention to detail you experienced with us. It's great to know that our thorough communication helped build your trust throughout the process. If you have any further questions or need...
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Craig has been wonderful to work with during BOTH of my mortgage experiences. He reached out proactively and made good on his word for getting me a lower rate and more reasonable payment. I am very grateful to him and everyone else for making...
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Reply from Craig Zalcberg
July 2nd, 2026 03:52 PM
Kristen, I'm glad to hear that you had a good experience during both of your mortgage processes with me. It's great to know that my proactive approach and commitment to securing a lower rate met your expectations. Thank you for your kind words,...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions