Southwest Funding, Dallas, TX
Dallas, TX
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowe... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Jael was super helpful during our home buying process.We were first time buyers so things were confusing but she really explained things clearly to us.She really looked out for what was best for us.Our realtor also had good things to say about...
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Reply from Owner
October 19th, 2025 01:19 AM
Thank you so much Mark. I really appreciate it. It was also a pleasure to work with you both. If we needed any documents you sent them right away. Which always makes the process a lot smoother.
Better communication is needed and underwriters constantly asking for things that had been sent multiple times . waiting until the last minute to ask for documents needed. set back the closing to many times . would never recommend
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Reply from David Willard
October 20th, 2025 05:16 PM
I understand your frustration, John, regarding the communication and repeated requests for paperwork. It sounds like the experience didn’t meet your expectations, which is certainly not what I strive for. I continuously work to improve my processes...
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David communicated very well
Reply from David Willard
October 20th, 2025 05:00 PM
I appreciate your feedback, Grant. Effective communication is something I strive for, so I'm pleased to hear it made a positive impact during your experience. If you have any further questions or need assistance in the future, I'm here to help....
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Shay was very professional and explained always explained the next steps. I found it very pleasent to work with her. Thank you again Shay
Reply from Shay Yates
December 22nd, 2025 08:47 PM
I'm pleased to hear that you found working with me to be a pleasant experience, David. Ensuring you understood each step of the process was important to me, and I'm glad that came through. Thank you for taking the time to share your feedback....
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David Hernandez has received a review with 5 star rating from Angelita K
Reply from Owner
October 27th, 2025 12:00 AM
Thank you Angelita. You were a fantastic client.
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As a realtor, the most important thing for me is to establish strong communication with my clients and their lender partner. Jael was fantastic! She communicated daily to keep me updated on our clients loan progress. She was always available...
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Reply from Jael Zelada
October 17th, 2025 02:30 PM
I'm pleased to hear that the communication process went smoothly and that you felt well-informed throughout. Establishing strong cooperation between a realtor and lender is crucial, and I'm glad I could contribute positively to the experience....
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Great communication! The explanation of the process and what to expect was clear. Felt personal touches that made the process feel like we were in good hands .
Reply from Jael Zelada
October 17th, 2025 02:30 PM
I'm pleased that you felt the communication was clear and that the process was well-explained. Providing a personalized experience is important to me, so I'm glad you felt well taken care of. If you have any more questions or need further assistance,...
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Communication was well.Explained things clearly to us.Felt like Jael was on our
Reply from Jael Zelada
October 17th, 2025 01:57 PM
It's great to hear that the communication was clear and that you felt supported throughout the process. Explaining things in a way that is easy to understand is important to me, so I'm glad I could assist you effectively. If you have any further...
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Very easy to deal
with. Communication good
Reply from Southwest Funding
October 17th, 2025 05:08 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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Kaylee was amazing all the way, she is excellent in what she does! She educated us through every step and was always quick to respond all of our questions. We had a great experience as first time home buyers, she made the process feel smooth...
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Reply from Stacy West
October 17th, 2025 08:41 PM
It's great to know that your first home-buying experience was so positive. I'm pleased that Kaylee's dedication and expertise made everything feel seamless for you. If any more questions arise or you need assistance in the future, don't hesitate...
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901–910 of 6039
About
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowers get a home loan that fits their situation in an enjoyable and timely way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1993
Time Zone
Central Standard Time (CST)