

True North Yates Group- Southwest Funding
Branch Manager


Purdue University
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowe... Show More
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Working with Shay when purchasing our first home was the absolute best choice we could have ever made. We have been looking for a home for two years and have spoken to MANY lenders in those two years.After speaking with Shay it was a no brainer....
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Working with Shay when purchasing our first home was the absolute best choice we could have ever made. We have been looking for a home for two years and have spoken to MANY lenders in those two years. After speaking with Shay it was a no brainer....
read more
Reply from True North Yates Group by SWF
September 16th, 2026 10:48 PM
Your amazing! It was easy to want to help amazing people
Mandi Lampi is whom I delt with from start to finish. Excellent in knowledge and family friendly on the whole process. I have know idea who this Yates person is.
Sorry.....
Reply from True North Yates Group- Southwest F...
September 11th, 2026 01:41 PM
Donald, thank you for sharing your experience. I'm glad to hear that Mandi provided excellent service and made the process family-friendly for you. True North Yates Group is not a person but the name of the branch Mandi works for. Congratulations...
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Smooth easy process
Reply from True North Yates Group- Southwest F...
August 27th, 2026 02:01 AM
Sarah, I'm pleased to hear that you found the process smooth and easy. Thank you for sharing your positive experience with me. I am beyond happy for you and your family!!
Shay has a wonderful bubbly personality. Makes house hunting fun! She also steps up to the plate when others couldn't make half the effort she put in.
Reply from Shay Yates
July 20th, 2026 03:03 PM
Erin, I'm grateful for your kind words about my personality and the effort I put into helping with your house hunting. I'm glad to have made the process enjoyable for you. If you ever need further assistance, please feel free to reach out.
Transaction was very smooth throughout the entire process. Very good communication both ways and a real team effort to see it through!
Reply from Owner
August 13th, 2026 01:56 PM
Tom, I'm pleased to hear that the transaction went smoothly and that our communication met your expectations. It's great to know that our team's effort was helpful throughout the process. Thank you for your feedback!
Shay was very pleasant to work with throughout the entire transaction. She was great at communicating, whether from her side or if i I had an issue, she was prompt to respond and work through it. I wish all my transactions were this good!
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Reply from Shay Yates
July 2nd, 2026 01:25 PM
Thomas, I appreciate your kind words and am glad to hear that you found working with me to be a pleasant experience. It's wonderful to know that my communication met your needs and helped make the transaction smooth. If you ever need assistance...
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Shay and Tina took great care of us and made everything quick and easy. Thank you!
Reply from Shay Yates
June 1st, 2026 01:54 PM
Kyle, I'm glad to hear that Tina and I could take good care of you and make the process quick and easy. Your appreciation means a lot to me. If you have any other needs or questions, feel free to reach out.
Great Job helping me.
Reply from Shay Yates
May 28th, 2026 03:59 PM
William, I appreciate your kind words and am pleased to hear that I was able to help you effectively. If you need any further assistance, feel free to reach out.
Shay is AMAZING!!! She was very patient and very kind!! She explained everything wonderfully and made the process of buying a home fun and easy! We paid $0 at closing too which was absolutely amazing! Love love love Shay and will recommend...
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Reply from Owner
August 13th, 2026 01:57 PM
Audry, I'm grateful for your kind words about my patience and kindness during your home buying process. I'm pleased to hear that everything went smoothly and that you enjoyed the experience. Your willingness to recommend me means a lot, and...
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About
For more than two decades, Southwest Funding has been helping people like you to find a great home loan. Today we are still thriving, thanks in part to happy customers who have spread the word about what our company is doing to help borrowers get a home loan that fits their situation in an enjoyable and timely way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
DSCR
Bank Statement
HELOC
VA Loans
FHA Loans
First Time Homebuyers
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Education
- Purdue University

- The University of ArizonaProject ManagementBachelor's DegreeAug 2017 -May 2020

Positions
- Southwest Funding - Branch Manager Dec 8th, 2025 - Current
- Lower Mortgage - Branch Manager Jul 29th, 2024 - Dec 8th, 2025
Memberships
- GSBOR
- REALTOR Missouri
- NAMB
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- Arkansas 124728
- Delaware MLO-2172921
- Florida LO93196
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+11
Achievements
- Class of 2025 Greater Missouri Woman Challenge
Hobbies
- Outdoors
- Travel
- Community Events
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Additional Information
Payment Methods
- Financing Available