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True North Yates Group- Southwest Funding - Branch Manager in Springfield, MO

True North Yates Group- Southwest Funding

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Branch Manager

4.91
(117)
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Purdue University
Purdue University
I am Shay Yates, a licensed mortgage loan officer and branch manager with more than 15 years of experience helping individuals and families achieve homeownership through smart lending strategies and education. I provide residential mortgage...... Show More
Company Logo
Purdue University
Purdue University
Overall Ratings
4.91
(117)
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Reviews from Web
  • 5.0
    Encompass
    K
    Kyle B
    Springfield, MO
    Posted on May 28th, 2026 01:03 PM
    Shay and Tina took great care of us and made everything quick and easy. Thank you!
    Reply from Shay Yates
    June 1st, 2026 01:54 PM
    Kyle, I'm glad to hear that Tina and I could take good care of you and make the process quick and easy. Your appreciation means a lot to me. If you have any other needs or questions, feel free to reach out.
  • 5.0
    Encompass
    W
    William S
    SPRINGFIELD, MO
    Posted on May 26th, 2026 03:58 PM
    Great Job helping me.
    Reply from Shay Yates
    May 28th, 2026 03:59 PM
    William, I appreciate your kind words and am pleased to hear that I was able to help you effectively. If you need any further assistance, feel free to reach out.
  • 5.0
    google
    A
    Audry F
    Posted on May 22nd, 2026 03:37 PM
    Shay is AMAZING!!! She was very patient and very kind!! She explained everything wonderfully and made the process of buying a home fun and easy! We paid $0 at closing too which was absolutely amazing! Love love love Shay and will recommend...
    read more
  • 5.0
    Encompass
    S
    Shawn L
    SPRINGFIELD, MO
    Posted on May 22nd, 2026 03:36 PM
    Absolutely LOVED the team . They did an amazing job and made the process fun and easy rather than stressful and difficult! HIGHLY recommend!! We paid $0 at closing because the team did an exellent job!!
    Reply from Shay Yates
    May 25th, 2026 06:16 PM
    Shawn, I'm happy to hear that you loved the team's work and found the process enjoyable and easy. It's great to know that everything went smoothly and that you paid $0 at closing. Your high recommendation means a lot to me, and I'm grateful...
    read more
  • 5.0
    Encompass
    S
    Shayla Y
    SPRINGFIELD, MO
    Posted on May 22nd, 2026 03:28 PM
    We got clear to close a week early and communication was great!
    Reply from Shay Yates
    May 25th, 2026 02:27 PM
    Shayla, I'm glad to hear that the process went smoothly and that communication met your expectations. Achieving a clear to close a week early is truly a great outcome. If there's anything more I can do for you, please let me know.
  • 5.0
    Encompass
    C
    Cory E
    Ozark, MO
    Posted on April 7th, 2026 04:05 PM
    Everything
    Reply from Shay Yates
    April 9th, 2026 04:06 PM
    Cory, thank you for your five-star review. It's grateful to know I could contribute positively to your experience at Southwest Funding. If there's ever anything more I can do for you, feel free to reach out. Take care!
  • 5.0
    google
    D
    Dane H U
    Posted on March 8th, 2026 05:07 PM
    Shay's experience as both a realtor and a lender make Key & Compass the ABSOLUTE go-to for getting a loan/purchasing a property. She knows the ins and outs, all sides of the equation and advocates for you on every side. Years of experience...
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    Reply from Owner
    April 17th, 2026 03:57 PM
    Dane, I'm grateful for your kind words and recognition of my dual experience as both a realtor and lender. It's rewarding to hear that you value the trust, transparency, and dedication my team and I strive to provide. If there's anything more...
    read more
  • 5.0
    Encompass
    J
    Johnathan M N
    SPRINGFIELD, MO
    Posted on February 10th, 2026 07:51 PM
    Everything that I asked of her she made happen
    Reply from Shay Yates
    February 12th, 2026 07:51 PM
    It's wonderful to know that I could meet your expectations, Johnathan. Being able to support you and make things happen as requested is always my goal. Should you have any future needs or questions, don't hesitate to reach out. Thank you for...
    read more
  • 5.0
    Encompass
    M
    Martin B
    Marshfield, MO
    Posted on February 6th, 2026 10:46 PM
    Great communication, very knowledgeable and she's with you every step of the way. Highly recommend.
    Reply from Shay Yates
    February 9th, 2026 03:58 PM
    I appreciate your thoughtful feedback, Martin. It's great to hear that you found my communication and guidance helpful throughout the process. Knowing that you would recommend my services truly means a lot to me. If you ever need assistance...
    read more
  • 5.0
    Encompass
    S
    Shayla Y
    EAGLE ROCK, MO
    Posted on January 16th, 2026 11:37 PM
    Working with Southwest Funding and the Key&Compass Team was seamless and easy. Closed early!
    Reply from Key & Compass Team - Shay Yates
    January 17th, 2026 02:13 AM
    Hi Shayla, It's great to know that your experience with Southwest Funding and the Key & Compass Team was smooth and efficient. Closing ahead of schedule is always a positive outcome. Thank you for sharing your feedback!
  • 10 of 117
    About
    I am Shay Yates, a licensed mortgage loan officer and branch manager with more than 15 years of experience helping individuals and families achieve homeownership through smart lending strategies and education. I provide residential mortgage services across 20+ states, offering conventional, FHA, VA, USDA, jumbo, refinance, and first-time buyer programs. I specialize in guiding first-time buyers, veterans, self-employed borrowers, and those needing credit or income support. As an experienced lender, I offer a streamlined, buying experience. My focus is clear communication, strong pre-approvals, ethical lending, and helping families build long-term stability and generational wealth through homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Medical Professional Mortgages
    USDA Loans
    Non-QM
    Specialities
    DSCR
    Bank Statement
    HELOC
    VA Loans
    FHA Loans
    First Time Homebuyers
    617
    /850
    Search Rank Score
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    Education
    • Purdue University
      Purdue University logo
    • The University of Arizona
      Project Management
      Bachelor's Degree
      Aug 2017 -May 2020
      The University of Arizona logo
    Positions
    • Southwest Funding - Branch Manager
      Dec 8th, 2025 - Current
    • Lower Mortgage - Branch Manager
      Jul 29th, 2024 - Dec 8th, 2025
    Memberships
    • GSBOR
    • REALTOR Missouri
    • NAMB
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    Addresses and Serving Areas

    Year Started

    2021

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Arkansas 124728
    • Delaware MLO-2172921
    • Florida LO93196
    • View All
    Gallery
    True North Yates Group- Southwest Funding - Gallery Photo
    True North Yates Group- Southwest Funding - Gallery Photo
    True North Yates Group- Southwest Funding - Gallery Photo
    True North Yates Group- Southwest Funding - Gallery Photo
    True North Yates Group- Southwest Funding - Gallery Photo
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    +11
    Achievements
    • Class of 2025 Greater Missouri Woman Challenge
    Hobbies
    • Outdoors
    • Travel
    • Community Events
    • View All
    Additional Information
    Payment Methods
    • Financing Available