

True North Yates Group- Southwest Funding
Branch Manager


Purdue University
I am Shay Yates, a licensed mortgage loan officer and branch manager with more than 15 years of experience helping individuals and families achieve homeownership through smart lending strategies and education. I provide residential mortgage...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Shay and Tina took great care of us and made everything quick and easy. Thank you!
Reply from Shay Yates
June 1st, 2026 01:54 PM
Kyle, I'm glad to hear that Tina and I could take good care of you and make the process quick and easy. Your appreciation means a lot to me. If you have any other needs or questions, feel free to reach out.
Great Job helping me.
Reply from Shay Yates
May 28th, 2026 03:59 PM
William, I appreciate your kind words and am pleased to hear that I was able to help you effectively. If you need any further assistance, feel free to reach out.
Shay is AMAZING!!! She was very patient and very kind!! She explained everything wonderfully and made the process of buying a home fun and easy! We paid $0 at closing too which was absolutely amazing! Love love love Shay and will recommend...
read more
Absolutely LOVED the team . They did an amazing job and made the process fun and easy rather than stressful and difficult! HIGHLY recommend!! We paid $0 at closing because the team did an exellent job!!
Reply from Shay Yates
May 25th, 2026 06:16 PM
Shawn, I'm happy to hear that you loved the team's work and found the process enjoyable and easy. It's great to know that everything went smoothly and that you paid $0 at closing. Your high recommendation means a lot to me, and I'm grateful...
read more
We got clear to close a week early and communication was great!
Reply from Shay Yates
May 25th, 2026 02:27 PM
Shayla, I'm glad to hear that the process went smoothly and that communication met your expectations. Achieving a clear to close a week early is truly a great outcome. If there's anything more I can do for you, please let me know.
Everything
Reply from Shay Yates
April 9th, 2026 04:06 PM
Cory, thank you for your five-star review. It's grateful to know I could contribute positively to your experience at Southwest Funding. If there's ever anything more I can do for you, feel free to reach out. Take care!
Shay's experience as both a realtor and a lender make Key & Compass the ABSOLUTE go-to for getting a loan/purchasing a property. She knows the ins and outs, all sides of the equation and advocates for you on every side. Years of experience...
read more
Reply from Owner
April 17th, 2026 03:57 PM
Dane, I'm grateful for your kind words and recognition of my dual experience as both a realtor and lender. It's rewarding to hear that you value the trust, transparency, and dedication my team and I strive to provide. If there's anything more...
read more
Everything that I asked of her she made happen
Reply from Shay Yates
February 12th, 2026 07:51 PM
It's wonderful to know that I could meet your expectations, Johnathan. Being able to support you and make things happen as requested is always my goal. Should you have any future needs or questions, don't hesitate to reach out. Thank you for...
read more
Great communication, very knowledgeable and she's with you every step of the way. Highly recommend.
Reply from Shay Yates
February 9th, 2026 03:58 PM
I appreciate your thoughtful feedback, Martin. It's great to hear that you found my communication and guidance helpful throughout the process. Knowing that you would recommend my services truly means a lot to me. If you ever need assistance...
read more
Working with Southwest Funding and the Key&Compass Team was seamless and easy. Closed early!
Reply from Key & Compass Team - Shay Yates
January 17th, 2026 02:13 AM
Hi Shayla, It's great to know that your experience with Southwest Funding and the Key & Compass Team was smooth and efficient. Closing ahead of schedule is always a positive outcome. Thank you for sharing your feedback!
10 of 117
About
I am Shay Yates, a licensed mortgage loan officer and branch manager with more than 15 years of experience helping individuals and families achieve homeownership through smart lending strategies and education. I provide residential mortgage services across 20+ states, offering conventional, FHA, VA, USDA, jumbo, refinance, and first-time buyer programs. I specialize in guiding first-time buyers, veterans, self-employed borrowers, and those needing credit or income support. As an experienced lender, I offer a streamlined, buying experience. My focus is clear communication, strong pre-approvals, ethical lending, and helping families build long-term stability and generational wealth through homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
USDA Loans
Non-QM
Specialities
DSCR
Bank Statement
HELOC
VA Loans
FHA Loans
First Time Homebuyers
Search Rank ScoreLearn More →
617
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Purdue University

- The University of ArizonaProject ManagementBachelor's DegreeAug 2017 -May 2020

Positions
- Southwest Funding - Branch Manager Dec 8th, 2025 - Current
- Lower Mortgage - Branch Manager Jul 29th, 2024 - Dec 8th, 2025
Memberships
- GSBOR
- REALTOR Missouri
- NAMB
View All
Addresses and Serving Areas
Year Started
2021
Time Zone
Central Standard Time (CST)
Licenses
- Arkansas 124728
- Delaware MLO-2172921
- Florida LO93196
View All
Gallery





View all
+11
Achievements
- Class of 2025 Greater Missouri Woman Challenge
Hobbies
- Outdoors
- Travel
- Community Events
View All
Additional Information
Payment Methods
- Financing Available