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David Willard - Branch Manager | NMLS# 230588 in Northport, AL

David Willard

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Branch Manager | NMLS# 230588

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David is known for his expertise, integrity, and commitment to delivering a smooth lending experience. With a strong understanding of today’s mortgage landscape, he guides clients through each step of the financing process with clarity and ... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
73%
4 Star
8%
3 Star
11%
2 Star
0%
1 Star
8%
Reviews from Web
  • Encompass
    J
    John C P
    Fayette, AL
    Posted on October 17th, 2025 07:59 PM
    Better communication is needed and underwriters constantly asking for things that had been sent multiple times . waiting until the last minute to ask for documents needed. set back the closing to many times . would never recommend
    read more
    Reply from David Willard
    October 20th, 2025 05:16 PM
    I understand your frustration, John, regarding the communication and repeated requests for paperwork. It sounds like the experience didn’t meet your expectations, which is certainly not what I strive for. I continuously work to improve my processes...
    read more
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    G
    Grant L C
    Lucedale, MS
    Posted on October 17th, 2025 12:14 PM
    David communicated very well
    Reply from David Willard
    October 20th, 2025 05:00 PM
    I appreciate your feedback, Grant. Effective communication is something I strive for, so I'm pleased to hear it made a positive impact during your experience. If you have any further questions or need assistance in the future, I'm here to help....
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    A
    Ashley S G
    Troy, AL
    Posted on October 14th, 2025 06:18 PM
    Communication
    Reply from David Willard
    October 16th, 2025 06:19 PM
    I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
  • Encompass
    M
    Micheal H G
    Randolph, MS
    Posted on October 12th, 2025 10:42 PM
    Fast and easy
    Reply from David Willard
    October 15th, 2025 02:05 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • Encompass
    Z
    Zackery E A
    Montgomery, AL
    Posted on October 11th, 2025 11:40 AM
    Jason Graham. He guided me through every step of the way. He displayed kindness knowledge understanding of my not understanding. Great guy to work with. Roll Tide
    Reply from David Willard
    October 13th, 2025 05:29 PM
    It's great to hear that you had such a positive experience working with Jason, Matthew. Providing guidance with kindness and understanding is incredibly important, especially through processes that can sometimes be complex. If there's anything...
    read more
  • Encompass
    S
    Sandra A F
    Corinth, MS
    Posted on October 5th, 2025 12:11 PM
    Excellent communication and very friendly people who keep us updated and informed
    Reply from David Willard
    October 7th, 2025 02:11 PM
    I appreciate your feedback, Sandra. Keeping you updated and informed is a priority for me, and I'm glad to know that the communication met your expectations. If there’s anything more you need or any questions arise in the future, I’m here to...
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  • Encompass
    R
    Roger D F
    Corinth, MS
    Posted on October 2nd, 2025 11:42 AM
    Great communication throughout the process and the willingness to answer any question no matter how simple or difficult
    Reply from David Willard
    October 4th, 2025 11:44 AM
    I'm glad to hear that the communication met your expectations, Roger, and that you felt comfortable asking questions throughout the process. It's important to me to provide clear answers, whether the questions are simple or more complex. Thank...
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  • Encompass
    R
    Ronda T
    West Point, MS
    Posted on October 1st, 2025 02:31 PM
    I am grateful for the outstanding service provided by David and his team. The loan process was seamless, efficient, and remarkably well-organized. David’s clear communication and ability to simplify complex steps made the entire experience...
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    Reply from David Willard
    October 3rd, 2025 02:33 PM
    Your kind words about the service you received mean a lot to me, Ronda. Making the loan process seamless and stress-free is always my goal, and I’m glad to have achieved that for you. Clear communication and simplifying each step is something...
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  • Encompass
    K
    Kari A K
    Parrish, AL
    Posted on October 1st, 2025 01:30 PM
    Easy communication and process. Being able to download document and complete required tasks in the app made everything easy. Jason was a top notch person to work with
    Reply from David Willard
    October 3rd, 2025 01:32 PM
    It's great to hear that the communication and process were straightforward for you, Kari. The app is designed to make everything as seamless as possible, so it’s good to know it worked well for you. If there's anything more I can do to assist...
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  • Encompass
    R
    Roy J K
    Myrtle, MS
    Posted on September 23rd, 2025 01:15 PM
    We had a wonderful speedy experience that kept us up to date on everything . We would definitely recommend to friends and family!
    Reply from David Willard
    September 25th, 2025 01:15 PM
    It makes me happy to know that your experience was smooth and efficient, Roy. Staying updated is something I aim for, and your willingness to recommend my services is greatly appreciated. Should any of your friends or family have questions,...
    read more
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    About
    David is known for his expertise, integrity, and commitment to delivering a smooth lending experience. With a strong understanding of today’s mortgage landscape, he guides clients through each step of the financing process with clarity and confidence. He is dedicated to providing personalized mortgage solutions that empower individuals and families to achieve their homeownership goals, and specializes in helping homebuyers and homeowners identify the best loan programs for their unique needs.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
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    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 230588