Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
Justin made the whole process very painless. I would refer Justin to any family member and Friend. It was great working with someone who took care of us and answered all of our questions in a very timely manner. It didn't matter what time of...
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Reply from Justin Phillips, Ruoff Mortgage
March 25th, 2026 07:55 PM
Thank you, Sir!! Glad I could assist you and Ashley. Pleasure working with the both of you. Best of luck with the move!
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Brad took on my loan with no doubt even though I was asking for a difficult approval. He was able to provide an option for my situation and made the deal happen!
Reply from Brad Ellett
March 25th, 2026 06:55 PM
Thank you Yuriy!! It was a pleasure to help you and your family!!!
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Christy Linn, Ruoff Mortgage
Christy Linn was exceptional all throughout the whole process. She's also remained in touch, having checked to make sure our needs were met! We'd certainly will be recommending her and Ruoff Mortgage again!
Reply from Christy Linn, Ruoff Mortgage
March 26th, 2026 04:37 PM
Hi Michael,Thank you for taking the time and your kind words on the survey. It was great working with you as well and we had a couple of hiccups but we worked through them together and your help was appreciated. It shows that teamwork pays...
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I wanted to take a moment to highlight the outstanding work of Nino Arapi, my loan officer. From start to finish, he made what can often be a complex and stressful process feel straightforward and manageable. Communication was clear, timelines...
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Reply from Nino Arapi, Ruoff Mortgage
April 4th, 2026 04:52 PM
Thank you, Damianos, for your kind words. I'm pleased to know that the experience was straightforward and manageable for you. It's always my goal to provide clear communication and meet timelines while ensuring all questions are answered thoroughly....
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Ruoff Mortgage - Zanesville
I attended the CE class today and the speaker and the content were excellent, especially for those of us who aren't as experienced with the Google business profile process. Alan and Adam did a great job with the topic.
Reply from Owner
September 14th, 2026 03:47 PM
Janet, thank you so much for the wonderful 5-star review! We’re thrilled to hear that you found the CE class and content valuable. One of our goals is to make Google Business Profile and online visibility feel understandable and approachable,...
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Ruoff Mortgage - Columbus
Keith was great and always available for us! Definitely recommend getting a mortgage from a local company rather than trying one online. It makes the process so much easier for an in person experience.
Reply from Owner
April 21st, 2026 05:38 PM
Thank you for the wonderful review! We’re happy to hear Keith provided the support and availability you needed throughout the process. Building relationships and being there in person when it matters most is exactly what we strive for, and...
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Ashley Mattox, Ruoff Mortgage
Service is excellent, staff is knowledgeable. I would strongly recommend.
Reply from Owner
March 26th, 2026 12:46 PM
Thank you for the kind words, Jessica. I'm happy to know that you found the service excellent and the staff knowledgeable. Your recommendation means a lot to me. If there's anything more I can do for you, please feel free to get in touch.
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Ashley Mattox, Ruoff Mortgage
Ashley made us feel important and like we were here only clients, and I know we weren't. I have not received quality service like this in years. Thank you Ashley!
Reply from Ashley Mattox, Ruoff Mortgage
March 26th, 2026 12:47 PM
I truly appreciate your kind words, Jessica. It's wonderful to know that you felt valued and well taken care of during your time with me. Providing quality service is my top priority, and I'm grateful for the opportunity to assist you. If there's...
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We liked that we found a local mortgage company who got us in quickly and kept us informed the whole process. Keith was very friendly and worked all hours of the day and night to stay on top of our loan.
Reply from Keith Luken, Ruoff Mortgage
March 25th, 2026 05:17 PM
Thank you Caleb! So happy for you and Michaela. You were awesome to work with.
As a first time home buyer, Cathe made the buying process fast and easy.
Reply from Cathe Music, Ruoff Mortgage
March 25th, 2026 05:44 PM
Thank you so much for the review! I loved helping you with your first home and hope that you have many years there! I am always here if yuo need me!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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