Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Jamie Freeze, Ruoff Mortgage has received a review with 5 star rating from Alex J
Reply from Owner
September 28th, 2026 01:21 PM
Thank you for the excellent rating, Alex. I'm glad to be part of your experience with Ruoff Mortgage.
I think with the online process and the fast action on Justin end we were able to move very quickly from pre- appproval to an offer made to closing.
Reply from Justin Phillips, Ruoff Mortgage
September 15th, 2026 03:19 PM
Thank you! I really appreciate the kind words. I’m glad we were able to move quickly on this. Being responsive and keeping things moving is a big part of what I strive to do. Thanks again for trusting me with the process!
Jamie was quick and knowledgeable and talked me through the whole process and gave suggestions as well.
Reply from Jamie Freeze
September 25th, 2026 03:13 PM
I'm happy to know that my knowledge and suggestions were helpful as I guided you through the process, Alexander. It's great to be part of the Ruoff Mortgage team, where we strive to support our clients every step of the way.
the loan itself and the technology worked seamlessly. my concerned were communication with Lori- responses to questions or concerns being hasty, short or rude. some commun was helpful and effective whole other responses had me very upset and...
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Reply from Lori Fetter
September 15th, 2026 03:20 PM
Sarah,I am truly sorry that you felt I was ever short or rude throughout the process. I do believe that sometimes intent and kindness get lost in text and email, and I will be more cognizant of this in the future . I hope you are very happy...
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Excellent customer service
Reply from Chris Cannon, Ruoff Mortgage
September 15th, 2026 06:16 PM
Thank you so much for the review, Anthony!
Mark and Courtney make a great team. My process was easy, straighforward, and they communicated timely. I love working with people who are great at what they do. Highly recommend this duo!
Reply from Mark Hardin, Central Indiana | Ruof...
September 15th, 2026 03:38 PM
Alicia, thank you so much for the kind words about Courtney and me. We’re both glad we could make the process easy and straightforward for you. It was a pleasure working with you!
for
Ruoff Mortgage - Columbia City
Laura went above and beyond to help with our closing process. This is our second time working with Laura and we do not regret it!
Reply from Owner
October 5th, 2026 02:13 PM
Tiffany, thank you so much for the wonderful 5-star review! We’re thrilled to hear that Laura went above and beyond to help you throughout the closing process. Even more meaningful is knowing that this was your second time choosing to work...
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Jodi Vermillion, Ruoff Mortgage has received a review with 5 star rating from Caleb S
Reply from Owner
September 24th, 2026 04:10 PM
Thank you for the 5 star review, Caleb!
Laura went above and beyond to help with our closing process. This is our second time working with Laura and we do not regret it!
Reply from Laura Ritchie
September 25th, 2026 03:08 PM
Tiffany, I'm happy to hear that you felt I went above and beyond during your closing process. It's great to know that working with me at Ruoff Mortgage has been a positive experience for you both times.
Everyone was timely and responded quickly to anything that was happening.
Reply from Jodi Vermillion, Ruoff Mortgage
September 15th, 2026 03:24 PM
Thank you so much! We’re glad we could keep everything moving smoothly and be there when you needed us. We truly appreciate you trusting our team! Welcome to the Vermillion Lending Team family!
661–670 of 49540
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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