Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
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Genna Queen, Ruoff Mortgage
Genna Queen, Ruoff Mortgage has received a review with 5 star rating from Kevin K
Reply from Owner
May 15th, 2026 12:54 PM
Kevin, I appreciate the perfect rating! I'm glad I could assist you with your needs. Thank you for choosing Ruoff Mortgage.
for
Genna Queen, Ruoff Mortgage
My loan officer was incredibly responsive and personable and made the experience painless!
Reply from Genna Queen, Ruoff Mortgage
May 4th, 2026 05:23 PM
Thank you Kevin! I'm so glad we were able to find you an amazing property, in Worthington, within your budget... You've set yourself up so well for the future by already having a roommate to build that equity quickly.
I couldn't be more thankful for the guidance that Anna gave us during this process. What seemed so scary and intimidating was really just a breeze in the grand scheme of things. We are so fortunate to have been able to work with Anna.
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Reply from Anna Pitcock
May 14th, 2026 04:31 PM
I'm happy to hear that I could provide guidance and make the process feel less intimidating for you, Alandria. It's great to know that your experience was positive and smooth. If you ever have more questions or need further assistance, please...
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Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Shelly M
Reply from Owner
May 15th, 2026 03:10 PM
Shelly, thank you for the 5-star rating! I'm grateful for your support and pleased to know your experience was positive.
Everything was perfect! Andy is a true professional and provides excellent customer service!
Reply from Andy Thorpe, Ruoff Mortgage
May 4th, 2026 04:30 PM
Thank you so much for the kind words Shelly! Glad I was able to assist!
Professional and knowledgeable!!
Reply from Owner
May 15th, 2026 03:03 PM
Gregory, I appreciate your kind words! I'm glad to hear that you found my service professional and knowledgeable. If you ever need further assistance, please don't hesitate to reach out.
The estate trust planning that Rouff recommended was overlooked and the day before closing this was entirely too many steps to be done and now I have to hire a title company to handle this separately now.
Reply from Dave Scully
May 22nd, 2026 01:26 PM
Faye- Thank you for working with us. Apologies regarding the issue with the trust. Once that has been handled let me know and I will take care of that fee. Ds
JT answered many specific questions I had about the documents required for my loan approval. These items had changed since my divorce, and I didn't fully understand how this impacted me when I started the process. JT was patient and understanding...
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Reply from JT Roemer, Ruoff Mortgage
May 4th, 2026 03:54 PM
Lynn, I appreciate your kind words and am glad I could help clarify the document requirements for you, especially given the changes since your divorce. It's important to me that you feel supported and understood throughout the process. If you...
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Working with Cori Drudge and his team at Ruoff Mortgage was an outstanding experience from start to finish. They made what can often be a stressful and complicated process feel smooth, organized, and completely manageable.Cori and his team...
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Reply from Owner
May 4th, 2026 04:37 PM
William, I'm grateful for your kind words and for sharing your experience with me and my team at Ruoff Mortgage. It's appreciated to know that our efforts to make the process smooth and manageable were successful. I appreciate your recommendation...
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Chris Cannon, Ruoff Mortgage has received a review with 5 star rating from Heather F
Reply from Owner
May 5th, 2026 03:10 PM
Thank you, Heather!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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