Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
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Working with Ruoff Mortgage was such a smooth and stress-free experience from start to finish. Communication was always quick and clear, every question I had was answered thoroughly, and the whole team made me feel supported throughout the...
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Reply from Tonya Neill
May 15th, 2026 01:03 PM
I'm so glad to hear that your experience with Ruoff Mortgage was smooth and stress-free, Brandy. It's appreciated to know that the communication and support you received made your home-buying journey enjoyable and understandable. If you have...
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Gayle Passovoy, Ruoff Mortgage
This was my first time buying a home so I had a lot of question. Gayle was excellent at answering all of my questions and talking me through things so I had a clear understanding of everything! I couldn't have asked for a better experience...
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Reply from Gayle Passovoy
May 20th, 2026 06:20 PM
Jessica, I'm grateful for your kind words and pleased to hear that I could help make your first home buying experience clear and understandable. It was a pleasure assisting you in getting your dream home. Thank you for trusting me with this...
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Nella Butchbaker, Ruoff Mortgage has received a review with 5 star rating from Jackie H
Reply from Owner
May 21st, 2026 05:56 PM
Thank you, Jackie, for the 5-star rating. I'm glad to know you had a positive experience with me at Ruoff Mortgage!
Nella was excellent to work with, always on top of messages, answering any questions we had! She went above and beyond.
Reply from Nella Butchbaker
May 20th, 2026 05:42 PM
James, I'm grateful for your kind words and am pleased to have been able to assist you. It's appreciated to know that my efforts made a positive impact. Thank you for choosing Ruoff Mortgage!
Rick was very nice, and easy to work with. He was always accessible for questions.
Great customer sevice!
Reply from Keith Luken
May 20th, 2026 04:12 PM
I'm glad to hear you had a great experience with my customer service, Andrew. If there's anything else I can assist you with, please let me know.
Scott was very knowledgeable. He responses quickly and as a first time homeowner I felt like I was asking dumb questions but he doesn’t make you feel that way. He is truly there to help you and you can see that. I highly recommend Scott.
Reply from Owner
May 19th, 2026 08:16 PM
Thank you so much for your kind words, Makayla. I'm pleased to know that you felt comfortable asking questions and that my support was helpful during your journey as a first-time homeowner. If you ever need further assistance, please feel free...
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Scott and Tom helped me with questions I had as a first time homeowner I didnt know anything and I felt like some of the questions were dumb but they didn't make you feel that way. They helped you and I love how they responded quickly. I highly...
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Reply from Scott Phegley, Ruoff Mortgage
May 19th, 2026 08:16 PM
Makayla, I'm really glad to hear that you felt comfortable asking questions and that you appreciated our quick responses. It's important to me that first-time homeowners feel supported throughout the process. Thank you for recommending us,...
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I am thankful for for the knowledge and expertise of the mortage team at Rouoff. This is the first time I have purchased a home. The process was made easier with the use of Loan Butler. I was always kept abreast of changes and what the next...
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Reply from Dan Nicholas
May 15th, 2026 04:31 PM
Hi Lesa! THANK YOU for the thoughtful and excellent survey! I realy enjoyed meeting and working with you. Congratulations on you new life in your new home!...and I will be around whenever to answer any questions at all that may arise! Thank...
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Ryan was fantastic! He answered all my questions quickly, keep me up to date, and there were absolutely no surprises or issues! Thank You
Reply from Ryan Vannatter
May 20th, 2026 03:18 PM
I'm pleased to hear that everything went smoothly, Jennifer. It's great to know my quick responses and updates were helpful for you. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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