Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I had the opportunity to work with Anna on my first mortgage 8 years ago, she was wonderful. This time around we knew we wanted to work with her again. I still did a little shopping around, and came back to Anna. Anna adds a personal touch...
read more
Reply from Anna Pitcock
May 25th, 2026 07:26 PM
Jennifer, I'm so grateful to hear that you chose to work with me again for your mortgage needs. It's great to know that my personal touch and communication made the process painless for you. Your trust and willingness to refer others to Ruoff...
read more
Dan was awesome! He was available whenever we needed him, and he did an excellent job communicating and guiding us through the process.
Reply from Dan Smith, Ruoff Mortgage
May 13th, 2026 07:24 PM
JT - thanks for your kind words and for putting your trust myself and the Ruoff team. Let's stay in touch, I'm excited to see the things you accomplish!
Chelsea made the entire process extremely easy. She communicated openly with us the entire time and was so quick to handle any task that was thrown her way. Chelsea went out of her way to make sure we could close as soon as possible. She is...
read more
Reply from Chelsea Lentes, Ruoff Mortgage
May 13th, 2026 03:27 PM
Thank you so much for the kind words! 🧡 It was truly a pleasure helping you through the homebuying process. I know how important communication and timing are during a transaction, so I’m so glad you felt supported every step of the way. Thank...
read more
for
Stephanie Stoltz, Ruoff Mortgage
Better communication on the loan officer side when there was a delay or problem
Everytime i had to accesses loan butler there was an error and i had to reload or try new browsers to acces it
Reply from Mark Hardin, Central Indiana | Ruof...
May 13th, 2026 03:25 PM
Christopher, I appreciate you sharing your experience with the Loan Butler. I'm sorry to hear about the technical difficulties you encountered. Please reach out to me directly so we can address these issues and ensure a smoother process for...
read more
Ryan Dunn went above and beyond to help any time of the day, any day of the week. So helpful and beyond pleasant to work with, I highly recommend Ruoff Mortage and more specifically Ryan Dunn!
Reply from Owner
May 24th, 2026 10:31 AM
Andrew, I appreciate your recommendation and kind words. It's nice to know that my availability and support made your experience positive. Thank you for highlighting your satisfaction with Ruoff Mortgage and my service!
for
Laura Mullen is amazing! This is the third time we have used her and she was excellent every time!
Reply from Mandy Dudley
May 23rd, 2026 03:12 PM
Ted, I'm glad to hear you've had such positive experiences with Laura Mullen. It's appreciated to know that she's consistently provided excellent service to you. If there's anything more I can do for you, please don't hesitate to let me know....
read more
Ryan Dunn really made this experience enjoyable and beyond pleasent. answering any questions or concerns I had with a fast response. more than just a lender, I consider him a friend I can call on with any questions I may have in The future....
read more
Reply from Ryan Dunn, Ruoff Mortgage
May 23rd, 2026 03:11 PM
Andrew, I'm happy to know that your experience was enjoyable and pleasant. It's great to hear that my responsiveness and support made a positive impact for you. Thank you for considering me a friend and for your kind words! Feel free to reach...
read more
for
Ashley Mattox, Ruoff Mortgage
Alwa friendly, listenEd to what I was in need of and answerEd the phone calls right away! Thank you so much for all your help.
Reply from Ashley Mattox, Ruoff Mortgage
May 13th, 2026 03:22 PM
Thank you so much for the kind words! It was truly a pleasure working with you. I’m so glad I could help throughout the process and be available when you needed me. Communication and making sure my clients feel heard and supported are always...
read more
Cathy was excellent with communication and answering all our questions . Anytime we were unclear about next steps or how something was going to work she was quick to respond and make sure we understood everything and were comfortable . There...
read more
Reply from Cathy Clark, Ruoff Mortgage
May 13th, 2026 04:37 PM
Thank you for the 5-star review Alan. Responding timely and making sure you feel well-informed is important to me, and I’m glad I succeeded in both areas! I truly enjoyed working with you.
5021–5030 of 49899
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us