Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
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Friendly customer service and explained everything in detail to
Reply from Stacey Tevis
May 26th, 2026 05:09 PM
I'm grateful for your kind words, Elizabeth. I'm happy to hear that the detailed explanations and friendly service met your expectations. If you have any further questions, feel free to reach out to me anytime.
Sheila did a wonderful job of helping my wife and I get prequalified and approved for a mortgage loan for our new home! She was quick to respond to our questions and had prequalified letters in a very timely manner to help us place offers on...
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Reply from Owner
May 19th, 2026 08:43 PM
Donald, I'm glad to hear that the prequalification and approval process went smoothly for you and your wife. It’s good to know that my timely responses and assistance made a positive difference in your home buying experience. Thank you for...
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Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Elicia E
Reply from Owner
May 26th, 2026 12:48 PM
Elicia, thank you for the perfect rating! I'm grateful for your support and pleased that you had a positive experience with Ruoff Mortgage.
There are not enough words to describe how amazing Lori was. She was knowledgeable, available 24/7 (and yes there were some late nights and early mornings), and put in the work to get us this house. I have recommended her to every person I...
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Reply from Lori Fetter
May 25th, 2026 09:33 PM
Elicia, I truly appreciate your kind words and am grateful for your recommendations. I'm glad I could be there for you at all times to help you secure your home. Thank you for trusting me with such an important milestone at Ruoff Mortgage!
We have used Nella many times, from new purchases to refinancing and she has always exceeded our expectations! She strives for the quickest turnarounds from start to finish, very professional and her knowledge is top notch! Highly recommend...
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Reply from Owner
May 26th, 2026 08:50 PM
Lori, thank you for your generous feedback and recommendation. I'm pleased to hear that my efforts to ensure quick turnarounds and professional service have met your expectations. Your trust in me for both new purchases and refinancing is truly...
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We are so happy with Ruoff Mortgage and with Lori Hiscock especially. We were in a hurry when we applied for our mortgage and the process could not have been any easier or faster. Everything went perfectly and we are enjoy our new home. We...
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Reply from Owner
May 18th, 2026 11:04 AM
It takes a team to make the mortgage process work that quickly and I have a GREAT one! You and I both benefited from them. Thank you for sharing your experience, it means a great deal to them and to me. :)
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Roger Maxwell, Ruoff Mortgage
Straight forward and on top of everything and took time to explain every little detail u could think of
Reply from Roger Maxwell
May 25th, 2026 06:42 PM
Dale, I appreciate your feedback. It's great to know that my straightforward approach and attention to detail were helpful for you. If you have any more questions or need further assistance, feel free to reach out.
Nella is excellent in every way during the process! We have used her many times and she always exceeds and meets our expectations 100%!
Reply from Nella Butchbaker
May 25th, 2026 06:42 PM
Lori, I'm grateful for your kind words and for choosing to work with me multiple times. It's rewarding to know that I've consistently met your expectations. Thank you for your continued trust in my services at Ruoff Mortgage!
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Christy Linn, Ruoff Mortgage
Christy Linn, Ruoff Mortgage has received a review with 5 star rating from Kalina
Reply from Owner
May 26th, 2026 12:52 PM
Thank you, Kalina, for the 5-star rating! I'm grateful for your support.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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