Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Dan went above and beyond all expectations! Couldn't have asked for a better experience or loan officer!
Reply from Dan Smith, Ruoff Mortgage
May 22nd, 2026 09:34 PM
Gretchen, thanks so much for your kinds words and the opportunity to work with you. I hope you love your new home. If there's anything I can help you with, please don't hesitate to reach out. Thanks!!
Had trouble with an estate sale, took forever to close. Lori worked hard to keep our rates the same even though we closed 90 days after the original date. Thank you.
Reply from Owner
June 2nd, 2026 07:10 PM
Travis, I'm grateful for your patience and understanding during the extended closing process. I'm pleased I could help keep your rates stable despite the delays. Thank you for your trust in me at Ruoff Mortgage.
Sarah was quick to help me get preapproved and was available when I had questions. She was knowledeagble, professional, and I'm grateful for the ways she helped me get the loan I needed in a short amount of time.
read more
Reply from Sarah Cole
June 1st, 2026 06:55 PM
Rachel, I'm happy to hear that my quick assistance and availability were helpful to you. Your kind words about my professionalism and knowledge are greatly appreciated. If you need anything else or have more questions, I'm here to help.
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from Brittney T
Reply from Owner
May 26th, 2026 01:23 PM
Thank you for the 5-star rating, Brittney. I'm glad you had a positive experience with Ruoff Mortgage.
Very clear and consistent communication. Whenever we had questions, Chelsea was quick to answer or let us know she was working on finding the answer.
Reply from Chelsea Lentes, Ruoff Mortgage
May 22nd, 2026 08:46 PM
Thank you so much for the kind words! Communication is one of the biggest things I pride myself on, so it means a lot to hear that you always felt informed throughout the process. I truly appreciate you trusting me to help with your home loan,...
read more
Joel was great, very helpful and supportive throughout the entire mortgage process!
Reply from Owner
June 2nd, 2026 07:57 PM
I'm happy to hear that you found my support helpful throughout the mortgage process, BP. Your positive feedback is truly appreciated. If you have any more questions in the future, please don't hesitate to reach out.
Joel was kind and attentive! Every question I had was addressed properly and he made this complicated process easy to navigate
Reply from Joel Koziol, Ruoff Mortgage
May 22nd, 2026 06:37 PM
Bradley, thank you for your kind words. I'm grateful to know that you found me attentive and that I could help make the process easier for you. If you have any more questions or need further assistance in the future, please don't hesitate to...
read more
Jeanne is the most amazing!!! She was recommended & lived up to the hype. She went above & beyond for us every step of the way for us as first-time homebuyers, making the process unimaginably smooth. She communicated clearly & made sure we...
read more
Reply from Owner
June 2nd, 2026 06:09 PM
KCK, I'm truly grateful for your generous words and thrilled to hear that I could contribute to making your homebuying process smooth and successful. It's wonderful to know that my communication and flexibility were helpful to you. Celebrating...
read more
Jeanne is the most amazing!!! She went above & beyond for us every step of the way for myself & my wife as first-time homebuyers, making the process unimaginably smooth. She communicated clearly & made sure we understood everything. She was...
read more
Reply from Jeanne Henry
June 1st, 2026 05:44 PM
Keelan, I'm truly grateful for your kind words and am pleased to know that I could make your first homebuying experience smooth and fulfilling. It's wonderful to hear that my communication and support made a positive impact on your journey....
read more
Zach was exceptional to work with. He worked diligently to ensure that I closed on my scheduled timeline and he communicated with me every step of the way. I would highly recommend Zach to anyone looking to purchase a home!
Reply from Owner
June 2nd, 2026 10:26 AM
I'm grateful for your kind words, Christopher. Ensuring you closed on time and keeping you informed throughout the process was very important to me. Thank you for your recommendation, and I'm pleased you had a great experience with Ruoff Mortgage....
read more
4671–4680 of 49880
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us