

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Loan officer was super helpful! Easy to work with and quick to return phone calls and happy to answer all questions
Reply from Pam Townsend, Ruoff Mortgage
June 26th, 2026 07:04 PM
I'm pleased to hear you found working with me easy and that I could answer all your questions. Your feedback is greatly appreciated!
Cory is the best ! He’s caring and answers all your questions.
Reply from Owner
June 5th, 2026 01:58 PM
Thanks for the kind words Barb, it was great working with you again! If you need anything, I'm here for you. I wish you nothing but the best in your beautiful new home!
Everything was quick, easy, friendly, and better than expected! 10 out of 10 would recommend and will be back if we ever need another mortgage! HUGE thanks!
Reply from Dave Scully
June 10th, 2026 02:06 PM
Lauren- THANK YOU for choosing to work with us again! You and Troy are terrific to work with and we can't close as fast we did w/out you both being so prompt! We will be in touch when rates drop! Enjoy your new home!
Chelsea Lentes, Ruoff Mortgage has received a review with 5 star rating from C H
Reply from Owner
June 8th, 2026 01:05 PM
Thank you for the great rating! I'm happy to know your experience with Ruoff Mortgage was positive. If there's anything more I can do for you, please don't hesitate to reach out.
Chelsea is very personable and knowledgeable. I was able to trust her advice. She made the process seemless for us.
Reply from Chelsea Lentes, Ruoff Mortgage
June 5th, 2026 12:31 AM
Thank you so much Courtney! It was a pleasure to get to help you both with this new home purchase. I’m so glad you had a wonderful experience. Cheers to many new memories in the new home!
Bed experience for me. My loan officer(Mike Ruiz) while working fast and making the closing deadline allowed me to believe I would be applying for first time one home buyer down payment program for me as I was a first time home buyer. Asked...
read more
Reply from Owner
July 16th, 2026 12:00 AM
Robert, thank you for taking the time to share your experience. We are genuinely sorry to hear that you left the homebuying process feeling disappointed and frustrated. Purchasing a home is one of the biggest financial decisions many people...
read more
Dan Logan, Ruoff Mortgage Ohio / Florida / Michigan has received a review with 5 star rating from Danita J
Reply from Owner
June 15th, 2026 08:20 PM
Danita, thank you for the excellent rating! I'm grateful for your support and for choosing Ruoff Mortgage.
Dan was very informative and easy to talk to. He was very open and honest about what to expect and how to handle it. When things got a little upsetting/frustrating, he knew exactly what to say and how to make things better again. This process...
read more
Reply from Dan Logan, Ruoff Mortgage Ohio / Fl...
June 13th, 2026 06:16 PM
Danita, I appreciate your kind words and am pleased to know that I could support you through the ups and downs of the process. It's important to me that you felt informed and encouraged along the way. I'm glad everything worked out, and you're...
read more
As a first-time homebuyer, I had a lot of questions and concerns, but Doug made the entire process feel manageable and straightforward. He took the time to explain everything, kept me updated, and worked hard to make sure everything stayed...
read more
Great people great service great experience
Reply from Owner
June 5th, 2026 06:06 PM
Barry, I really appreciate you sharing this. I’m glad you had a great experience and felt taken care of throughout the process. It means a lot.
-Josh Cranfill | Staker Team
4211–4220 of 49868
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us