Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Responded in a very timely manner. Had a positive attitude and very personable.
Reply from Scott Dillen, Ruoff Mortgage
September 23rd, 2026 03:40 PM
I'm pleased to know that you appreciated my timely responses and positive attitude, Amanda. It's great to hear that your experience with me and Ruoff Mortgage was personable. Always great to work with you and make your new home a reality.
i wasn't sure what to expect in buying my fist home and Julie made it super easy and not stressful .
Reply from Julie Carroll, Ruoff Mortgage
September 23rd, 2026 03:26 PM
Hey Noah! I would love to have earned 5 stars, but I super appreciate your feedback and really enjoyed working with you and Madison!! Thank you for trusting me with your first home purchase!
going over the different rate options.
everything was clear and easy to understand
Reply from Matt Koch
September 24th, 2026 12:43 PM
We're pleased to hear that Matt Koch made the explanation of different rate options clear and easy to understand, Brian. At Ruoff Mortgage, we strive to ensure our clients feel informed and confident throughout the process.
Kevin was great to work with.
Reply from Kevin Pritchard, Ruoff Mortgage
September 23rd, 2026 03:22 PM
Thanks Zane, congratulations on your new home purchase. let me know if you have any questions.
I can’t say enough good about Trudi! My son is buying his first house and Trudi has been nothing more than patient, kind, supportive, caring, and honest. She got back with us extremely fast. I highly recommend her!
Reply from Owner
October 5th, 2026 05:19 PM
Tricia, thank you for your kind words. I'm glad to hear that my support has been helpful during your son's first home-buying experience. At Ruoff Mortgage, providing attentive and honest service is a priority.
Brian was great loan officer to work with. He would always make sure we understood what we were doing or signing. He was every helpful and took his time answering our questions. Great guy!
Reply from Brian Courtney, Ruoff Mortgage
September 28th, 2026 12:45 PM
Gail, thank you for your kind words. I'm glad I could help make the process clear and answer all your questions. Working with you at Ruoff Mortgage was a great experience.
Jeff was quick to respond and follow up with us throughout the buying process. His assistant Vanessa was also amazing and kept us organized and on track. Closing our side was so easy that I kept feeling like I had to have missed something....
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Reply from Jeff Hammel, Ruoff Mortgage
September 25th, 2026 12:51 AM
I'm glad to hear that the process felt seamless for you, Jessica. Vanessa and I are pleased to have been part of your journey with Ruoff Mortgage. If there's anything else you need, feel free to reach out.
Sheila was great to work with. very organized, great communication, always available for questions, quick replies. would definitely use you guys again and am recommending you to others
Reply from Sheila Welsh, Ruoff Mortgage
September 23rd, 2026 03:08 PM
I'm grateful for your positive feedback, David. I'm glad you appreciated my organization and communication throughout the process at Ruoff Mortgage. I look forward to the possibility of assisting you or anyone you recommend in the future. Wishing...
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Tashua Rhine, Ruoff Mortgage has received a review with 5 star rating from Karey
Reply from Owner
October 5th, 2026 01:11 PM
Karey, thank you for your 5-star rating. I'm glad to know that you had a positive experience with Ruoff Mortgage.
Tashua was super informative and very helpful! She went above and beyond for us
Reply from Tashua Rhine, Ruoff Mortgage
September 23rd, 2026 03:05 PM
Thank you Karey! It was a great pleasure to work with you both! I am wishing you endless happy memories in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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