Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Working with Abi was top notch. She helped with any and all questions the entire process.
Reply from Abi Murphy, Ruoff Mortgage
September 30th, 2026 04:38 PM
Theresa, it was such a pleasure helping you and your family make such a BIG move! Moving from out of state and finding the perfect forever home is no small undertaking, and I’m so grateful you trusted me to be part of that journey. Your new...
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Lee was absolutely great to work with. The property we purchased was very unique, and brought unusual challenges through the purchase process. Lee was all over it, and kept us up to speed on the details of the progress every step along the...
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Reply from Owner
October 5th, 2026 07:14 PM
Justus and Ashley, Thank you both for allowing me to be a part of this journey! This was definitely a unique one, but with a little patience and perseverance, we made it to the finish line!I hope you enjoy your new home and make many wonderful...
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Laura was super helpful! she is very knowledgeable & goes the extra mile to help! we will be using laura everytime we need a loan!
Reply from Laura Mullen, Ruoff Mortgage
September 24th, 2026 06:39 PM
I'm grateful for your kind words, Emily. It's wonderful to hear that my assistance has been helpful to you. I look forward to working with you again whenever you need another mortgage!
tony is always a pleasure to work with.
Reply from Tony Brancatto
October 5th, 2026 03:57 PM
I'm grateful for your kind words, Shawn. It's a pleasure working with you as well, and I'm glad to be part of your experience with Ruoff Mortgage.
Josh was an incredible loan officer, and went above and beyond in his assistance. My closing was challenging due to factors outside of our control, and Josh was there every step of the way.
Reply from Josh Pick, Ruoff Mortgage
September 24th, 2026 09:27 PM
Thank you, Vince! I really appreciate you taking the time to complete the survey and thank you for the kind words! I'm glad everything ended up working out for you...Congratulations!
Luella was very patient with all the questions I had and explained things very well. She always kept us up to date on everything that was happening .
Reply from Luella Hughes
October 5th, 2026 03:10 PM
Stacy, I'm pleased to know that my patience and explanations were helpful during your experience. Keeping you updated was important to me, and I'm glad you felt well-informed with Ruoff Mortgage.
Brian was always available with clear and concise answers to all questions.
Reply from Brian Courtney, Ruoff Mortgage
September 28th, 2026 12:46 PM
Maureen, I'm happy to hear that you appreciated the clarity and availability I provided during your experience with Ruoff Mortgage. Your feedback is truly valued, and it was a pleasure assisting you.
Tara was on top of the whole process from start to finish. She kept us updated and informed the entire time. It was a a pleasure having her work for us and would highly recommend her to anyone. Thanks again..
Reply from Tara Jenior
October 5th, 2026 05:25 PM
Ryan, I'm pleased to hear that you felt well-informed and supported throughout the process. It was a pleasure working with you at Ruoff Mortgage, and I truly appreciate your recommendation. Thank you for your kind words.
Strong communication
Reply from Laura Mullen, Ruoff Mortgage
September 24th, 2026 06:39 PM
I appreciate your feedback on my communication, Payton. I strive to ensure that all interactions are clear and helpful. Congrats on your new home!
Quick to respond. I wish that we had been instructed to connect our accounts via Finicity earlier in the process. This would have saved a lot of back and forth and frustratio.
Reply from Mark Hardin, Central Indiana | Ruof...
September 24th, 2026 01:23 AM
Geraldine, I appreciate your feedback about the responsiveness. I'm sorry to hear about the frustration with connecting accounts via Finicity, and I understand how that could have been improved. At Ruoff Mortgage, we strive to streamline the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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