Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Stacey was amazing! Always making sure I understood everything and making it known she was always there for anything I needed. She also kept me on track through this crazy experience to make it extremely smooth. Very appreciative of her time...
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Reply from Stacey Klein
July 15th, 2026 03:57 PM
Thank you so much, Kelly, for sharing your experience. I'm happy I could help make the process smooth and that you felt supported throughout. If there's anything more you need, please feel free to reach out.
Sally and Jen are very knowledgeable and helpful.
Reply from Sally Burks Elmore, Ruoff Mortgage
July 5th, 2026 07:10 PM
Thanks Brad for the 5-star revoiew! It was a pleasure to help you and Karen with your mortgage! Welcome back home to Indiana! :-)
for
Samantha Conrad, Ruoff Mortgage
Communication, positive attitude even when I was at my highest stress level, explained everything in detail when needed especially to my son as a 1st time buyer. Samantha makes you feel like you have known her for years.
Reply from Samantha Conrad
July 6th, 2026 03:01 PM
Thank you, Heather, for the 5 star review. With all the moving pieces in this process commnication and clarity seem to keep us all moving in the right direction for a smooth and sucessful closing day. Thank you for trusting in our team to walk...
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Everything went smoothly and fast!
Reply from Karen Zank
July 15th, 2026 03:04 PM
I'm glad to hear that everything went smoothly and quickly, Chelsea. If you have any further questions or need assistance in the future, feel free to reach out.
The entire process was very frustrating. We had to do a lot of work ourselves, and at one point someone we called said "why are you doing this, shouldn't your loan officer be helping you with this?" This summed up our entire experience pretty...
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Reply from Cori Drudge, Ruoff Mortgage
July 9th, 2026 12:59 PM
Austin, thank you for taking the time to share your feedback. I'm truly sorry to hear that your homebuying experience felt more frustrating and burdensome than it should have, especially as first-time homebuyers. There are times when unique...
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Bryan went above and beyond to get the clear to close for us and I am so thankful! Communication was great and he made the process feel smooth.
Reply from Owner
July 15th, 2026 02:02 PM
Shawn, I appreciate your kind words and am pleased to hear that my efforts made the process smooth for you. It's great to know that communication met your expectations. If you ever need anything else, I'm here to help.
Bryan went above and beyond to get the clear to close for me and I am so thankful!
Reply from Bryan Graham
July 15th, 2026 01:49 PM
Shawn, I'm grateful for your kind words and happy to hear that I could assist in getting the clear to close for you. Your satisfaction is important to me, and I'm here if you need anything else.
Dave was amazing to work with! He explained the entire process in a way that was easy to understand! He was readily available for any questions along the way! So thankful to have him on our side as first time home buyers!
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Reply from Owner
July 8th, 2026 02:21 PM
Bailey! Thank you for trusting me through the process of buying your 1st home! So glad you finally found a place and won the contract! Remember, when rates drop we will be in touch! Enjoy your new home!
Dave was amazing to work with! He explained the entire process in a way that was easy to understand! He was readily available for any questions along the way! So thankful to have him on our side as first time home buyers!
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Reply from Dave Scully, Ruoff Mortgage
July 8th, 2026 02:22 PM
Bailey! Thank you for trusting me through the process of buying your 1st home! So glad you finally found a place and won the contract! Remember, when rates drop we will be in touch! Enjoy your new home!
Best service you can ask for!! Very helpful and pleasant to work with!
Reply from Owner
July 16th, 2026 09:52 AM
Angelica, I'm grateful for your kind words. I'm pleased to know that you found my service helpful and pleasant. If there's anything else I can assist you with, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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